Provide hands-on L2/L3 engineering support for JD APAC digital services across Shopify Plus web, mobile app, kiosk and connected integrations.
Monitor service health and customer journeys using platform, application and observability tooling; identify issues before they materially affect customers or operations.
Triage, troubleshoot and resolve production incidents, defects and recurring problems, coordinating with internal teams and vendors through restoration and follow-up....
Perform preventive maintenance, corrective maintenance, troubleshooting and repair of commercial kitchen equipment at assigned customer sites.
Diagnose refrigeration, electrical, mechanical or equipment-related faults and carry out appropriate corrective actions within technical capability and authority.
Attend scheduled service jobs, emergency calls and assigned site tasks promptly, following instructions from the direct supervisor or service coordinator....
Schedule service task with MVM and coordinate on the monthly service for chiller, cooling tower, water pump and water treatment including annual chiller ASD & quarterly legionella test.
Obtain updates on the service progress and parameter summary update from operator.
Attend site meeting with MVM and provide advice on operational related matter....
Schedule service task with MVM and coordinate on the monthly service for chiller, cooling tower, water pump and water treatment including annual chiller ASD & quarterly legionella test.
Obtain updates on the service progress and parameter summary update from operator.
Attend site meeting with MVM and provide advice on operational related matter....
Provide ETO solution with the scope of ETO Governance Model released by Global Product Governance by maximizing the reuse of standard and pre-engineered solutions.
Provide mechanical component design according to ETO requirements and order configurations.
Perform technical analysis and investigation of non-standard Application Engineering solutions and develop non-standard One-Off solutions based on requests in accordance with the Product Governance Guidelines of Integrated Application Engineering Department....
Build and maintain strong customer relationships by understanding site priorities, service requirements, and long-term asset performance goals.
Identify service opportunities through customer visits, plant audits, technical discussions, and review of operating conditions.
Prepare and support proposals for service, maintenance, commissioning support, troubleshooting, overhaul, installation, and warranty repair activities....
The Project Manager – Smart Factory will lead the deployment and implementation of strategic Smart Factory and digital manufacturing initiatives at site. The role is responsible for managing projects end-to-end while ensuring alignment with global standards, core models, delivery frameworks and site manufacturing requirements.
Are you passionate about technology and delivering exceptional customer experiences?
Review all necessary information including site specifications and conditions prior to installation, develop installation plan, prepare product and necessary tools, verify delivery compliance, in order to allow the installation of the product and/or system to be performed with the maximum customer satisfaction and cost efficiency. In the case of installation by certified Barco dealers, provides technical support and training in addition to dealer’s formal Barco training, and assists in the installation to enable the dealer’s team to perform professional installations.
Resolves any issues, provides technical support and expertise, in order to obtain customer acceptance and satisfaction. Provides feedback to the service requester on the status of the problem, take corrective actions and anticipates resolution time and estimated cost. Reports discrepancies from customer upon completion of installation or support operations, in order to give valuable feedback to management and to participate in the improvement of the process and of the products....
Lead end-to-end project delivery, from technical discovery and solution scoping through on-premise deployment and final handover.
Work hands-on with CCTV / video surveillance environments — IP cameras, NVRs, video management systems (VMS), and live video feeds — to plan and execute AI Vision deployments across client sites.
Plan and oversee on-premise server and software deployment: hardware sizing, Linux environments, containers (Docker), networking, and security considerations, in partnership with our engineers....
Are you passionate about technology and delivering exceptional customer experiences?
Review all necessary information including site specifications and conditions prior to installation, develop installation plan, prepare product and necessary tools, verify delivery compliance, in order to allow the installation of the product and/or system to be performed with the maximum customer satisfaction and cost efficiency. In the case of installation by certified Barco dealers, provides technical support and training in addition to dealer’s formal Barco training, and assists in the installation to enable the dealer’s team to perform professional installations.
Resolves any issues, provides technical support and expertise, in order to obtain customer acceptance and satisfaction. Provides feedback to the service requester on the status of the problem, take corrective actions and anticipates resolution time and estimated cost. Reports discrepancies from customer upon completion of installation or support operations, in order to give valuable feedback to management and to participate in the improvement of the process and of the products....