Oversee and manage the overall daily operations of the After Sales Department, including workshop, service, repair, maintenance, warranty, and spare parts coordination.
Plan, coordinate, and monitor after-sales activities to ensure efficient operations and high-quality customer service.
Monitor workshop activities, job allocation, repair progress, turnaround time, and technician productivity.
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After-Sales Service Strategy
Team Leadership
Service Operations Management
Conflict Resolution
Problem-Solving
Customer Support
Customer Relationship Management (CRM)
Oversee and manage the overall daily operations of the After Sales Department, including workshop, service, repair, maintenance, warranty, and spare parts coordination.
Plan, coordinate, and monitor after-sales activities to ensure efficient operations and high-quality customer service.
Monitor workshop activities, job allocation, repair progress, turnaround time, and technician productivity.
...
After-Sales Service Strategy
Team Leadership
Service Operations Management
Conflict Resolution
Problem-Solving
Customer Support
Customer Relationship Management (CRM)
+5
Posted
2 days ago
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Responsible for the company’s over IT operations in terms of hardware, software, network infrastructure and server related matters.
Setup, configure, support and maintain various hardware, operating systems, networks and security.
Support existing IT infrastructure including server administration, database administration, network operations and configurations, backup/recovery, system access security, email administration and application administration.
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Collaborate with the sales team and lead deep-dive sessions with customers to understand their current infrastructure, pain points, and future goals, and translate them into technical solutions.
Conduct live product demonstrations, presentations, and manage Proof of Concept (PoC) evaluations to prove the value of proposed solutions.
Provide pre-sales support, including preparing bill of materials, technical proposals, and technical specifications.
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Collaborate with the sales team and lead deep-dive sessions with customers to understand their current infrastructure, pain points, and future goals, and translate them into technical solutions.
Conduct live product demonstrations, presentations, and manage Proof of Concept (PoC) evaluations to prove the value of proposed solutions.
Provide pre-sales support, including preparing bill of materials, technical proposals, and technical specifications.
...
Lead Site Operations: Supervise electrical installation, construction activities, site teams and subcontractors while ensuring safety, quality and timely progress.
Manage Project Performance: Monitor site progress, costs, materials and project P&L; handle claims, documentation, procurement and tender support.
Coordinate & Deliver: Work closely with management, consultants, authorities and stakeholders, including site visits and CAD drawing updates, to ensure projects are completed safely, on time, within budget and to required standards.
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System Monitoring: Assist in tracking daily solar plant performance and alarms , verifying inverter statuses , and supporting engineers with Low Peak Performance (LPP) data analysis.
Field & Preventive Support: Assist engineers with on-site inspections, cleaning supervision, electrical component checks, and tool/PPE preparation.
Documentation & Claims: Assist in drafting preventive maintenance reports, updating internal platform logs, and compiling documentation/photos for insurance or warranty cases.
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