Training will be provided for job knowledge transfer.
Required to assist with onsite / remote installation of systems especially to new clients to assist for project readiness (travelling to overseas may be required).
Take up Standby shifts according to the duty roster to support users remotely.
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Training will be provided for job knowledge transfer.
Required to assist with onsite / remote installation of systems especially to new clients to assist for project readiness (travelling to overseas may be required).
Take up Standby shifts according to the duty roster to support users remotely.
...
Manage and support the implementation of operational standards, preventive maintenance schedules, repair initiatives, and asset replacement programs to ensure optimal facility performance and minimize equipment downtime.
Monitor and continuously improve facility performance by identifying energy-saving opportunities and enhancing Power Usage Effectiveness (PUE).
Maintain an accurate site asset register and ensure all statutory inspections, certifications, and compliance requirements are up to date.
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Provide Tier 1 & Tier 2 technical support via phone, email, remote ticketing systems, and on-site visits.
Diagnose and resolve technical faults in robotics hardware, including motors, motor drivers, sensors (LiDAR, ultrasonic, optical), safety relays, battery systems, and wiring harnesses.
Responsible as Technical Operation Engineer, DC Operations, you will be the point of contact for customer request which covers all M&E works or any other related request.
To prepare scope of work for vendor to quote for additional request
Work closely with the Sales team to understand and define client’s key business drivers and requirements
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Responsible for providing day‑to‑day technical support to end users, ensuring reliable operation of IT systems, devices, and applications. This role supports business productivity by resolving IT issues promptly, maintaining IT assets, and assisting with IT operations across offices.
Network Architecture: Conceptualize and document network topologies (LAN, WAN, WLAN, and Data Center), selecting appropriate hardware and software solutions.
Security & Compliance Architecture: Harden network perimeters by designing redundant firewall clusters, robust identity management (802.1X/TACACS+), and zoning strategies.
Performance Optimization: Plan systems for optimal traffic routing, bandwidth allocation, and fault tolerance.
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