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Technical Support It Jobs in Kuala Lumpur - July 2026 - Urgent Hiring
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"technical support it"
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Undisclosed
KL City
- Complete technical tasks, assignments and provide technical solution to service centre via ticketing system within SLA.
- Track ticket status and make sure no missing SLA (service level agreement).
- To prepare daily and detailed technical support report. ...
Posted
23 days ago
MYR2,800 - MYR4,000 Sebulan
KL City
- Provide technical support to customers by assisting with product installation, troubleshooting, maintenance, and after-sales service. Work closely with the sales and engineering teams to ensure customer satisfaction and efficient project execution.
- Provide technical support and consultation to customers regarding automotive equipment and engineering solutions.
- Diagnose and troubleshoot technical issues via phone, email, remote support, or onsite visits. ...
Posted
7 days ago
MYR2,800 - MYR4,000 Sebulan
KL City
- Provide technical support to customers by assisting with product installation, troubleshooting, maintenance, and after-sales service. Work closely with the sales and engineering teams to ensure customer satisfaction and efficient project execution.
- Provide technical support and consultation to customers regarding automotive equipment and engineering solutions.
- Diagnose and troubleshoot technical issues via phone, email, remote support, or onsite visits. ...
Posted
7 days ago
Undisclosed
KL City
- Provide technical assistance and support to customers and team members via phone, email, or chat.
- Troubleshoot software and hardware issues reported by team members and customer.
- Diagnose and resolve technical problems related to computer systems, software applications, and network connectivity. ...
Posted
6 days ago
Undisclosed
KL City
- Assist in monitoring, tracking, and updating customer support tickets to ensure timely resolution.
- Support the team in handling customer queries via email and internal communication channels under supervision.
- Perform initial troubleshooting of basic technical issues and escalate complex cases when necessary. ...
Posted
8 days ago
Undisclosed
KL City
- Your primary role is to provide Level 3/ Level 4 application support for designated customers and software applications, providing outstanding service and solutions to Octave’s customers through the handling of issues relating to the support of Octave’s Protect products and services.
- You will seek to resolve problems, with a customer service focus. This may include research, collaboration, learning and training of others via phone, email or in person. Part of a support team, you will share knowledge and challenge the status quo, looking to improve process and procedure to ensure customer satisfaction.
- Provide Level 2/3 technical support for business applications and systems ensuring SLAs are consistently met. ...
Posted
8 days ago
MYR2,000 - MYR3,000 Sebulan
KL City
- Job Description
- Clinical Support
- - Assist healthcare professionals with the proper use of medical devices or clinical systems. ...
Posted
8 days ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
4 days ago
Undisclosed
KL City
- Provide prompt, professional, and accurate technical support to customers via various channels (e.g., ticketing system, email, chat, phone, video calls)
- Research, diagnose, troubleshoot, and identify solutions to resolve complex technical issues related to our SaaS platform, including configuration, usage, and integration challenges.
- Systematically investigate reported issues, reproduce problems in test environments, and identify root causes (product, integration, customization, user error). ...
Posted
9 days ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Provide after-sales service support for Australian customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction
- Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery
- Support the line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised ...
Posted
9 days ago
Undisclosed
KL City
- Candidates should possess strong Technical Support and Troubleshooting skills for software and hardware systems.
- Candidates should possess solid Customer Support and Customer Satisfaction skills to manage inquiries and build long-term relationships.
- Candidates should possess good Analytical Skills to diagnose issues, interpret logs, and propose effective solutions. ...
Posted
10 days ago
Undisclosed
KL City
- Provide after-sales service support for Australian customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction
- Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery
- Support the line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised ...
Posted
10 days ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
11 days ago
Undisclosed
KL City
- Develop and deliver robot operation and maintenance training programs for dealers and customers
- Prepare training materials, operation manuals, certification assessments, and related documentation
- Conduct technical training sessions and provide operational guidance to users ...
Posted
a day ago
Innobim Consultancy Sdn Bhd
MYR2,500 - MYR4,000 Sebulan
KL City
- Installing and configuring hardware and software components to ensure usability.
- Diagnose and perform advanced troubleshooting for software, hardware, and network problems.
- Setting up systems for employees. ...
Posted
6 days ago
INNOBIM CONSULTANCY SDN BHD
MYR2,500 - MYR4,000 Sebulan
KL City
- Installing and configuring hardware and software components to ensure usability.
- Diagnose and perform advanced troubleshooting for software, hardware, and network problems.
- Setting up systems for employees. ...
Posted
6 days ago
Undisclosed
KL City
- Candidates should possess strong Technical Support and Troubleshooting skills to diagnose, resolve, and document issues efficiently.
- Candidates should possess solid Information Technology knowledge, including basic networking, operating systems, and common business applications.
- Candidates should possess clear and professional Communication skills to interact with non-technical users and cross-functional teams. ...
Posted
7 days ago
Undisclosed
KL City
- Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
- The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
- 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first. ...
Posted
7 days ago
Undisclosed
KL City
- Master the Trimble Connect ecosystem to provide advanced technical support and guidance to global distribution partners and end users.
- Lead high-level product meetings to present support analytics, defects, and enhancements, driving swift resolutions that improve the customer experience.
- Spearhead the creation of technical documentation and workflow notes to empower peers and streamline global support processes. ...
Posted
13 days ago
Undisclosed
KL City
- Job title : Technical Operations Support
- Location : Cyberjaya, Selangor, Malaysia
- Salary : RM 3,000 - 8,000 ...
Posted
20 days ago
Undisclosed
KL City
- Handle daily production issues from multiple sources, including customer complaints, business feedback, system alerts, monitoring dashboards, internal operations teams, and third-party service providers.
- Assess issue severity based on customer impact, affected brands, affected business flows, duration, financial loss risk, regulatory risk, and business impact.
- Manage incidents across different severity levels, including P0, potential P0, P1, and P2. ...
Posted
21 days ago
Undisclosed
KL City
- Provide technical assistance (remote and onsite), document diagnostic information, troubleshooting, incident analysis and resolution.
- Investigation and resolution of issues and may also include monitoring for high priority incident tickets.
- Providing colleague education and/or training to users by using knowledge base and/or training materials. ...
Posted
21 days ago
Undisclosed
KL City
- Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
- Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
- Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
16 days ago
Undisclosed
KL City
- Provide first and second-level support for application-related issues, ensuring timely resolution.
- Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions. ...
Posted
15 hours ago
Undisclosed
KL City
- Provide first-level support for banking applications and systems.
- Monitor application performance and report issues to senior team members.
- Respond to user queries and troubleshoot problems in a timely manner. ...
Posted
5 days ago
MISUMI MALAYSIA SDN BHD
MYR1,700 - MYR9,999 Sebulan
KL City
- Support and propose application design to customers on-site
- Support Sales Team to handle customer’s technical queries or requirement
- Sales visits to customers on technical queries will be required. ...
Posted
6 days ago
Transcosmos Malaysia Sdn Bhd
MYR3,000 - MYR3,600 Sebulan
KL City
- Act as the main point of contact for customers via phone, live chat, and email
- Assist with account-related inquiries, including login issues, navigation, fund transfers, and payments
- Support customers with deposit accounts, credit card services, and fraud or scam-related concerns, including guidance on next steps ...
Posted
6 days ago
Undisclosed
KL City
- Troubleshoot and resolve technical issues for customers and internal teams which involves onsite troubleshooting.
- Assist users with setup, configuration, and usage of Tapway solutions.
- Escalate complex issues to engineering while maintaining clear communication. ...
Posted
22 days ago
Undisclosed
KL City
- Own and resolve technical product issues reported by customers end-to-end.
- Analyse production issues, identify root causes, and provide effective solutions or workarounds.
- Assist customers with product configuration, troubleshooting, performance, and scalability guidance. ...
Posted
8 days ago
MYR4,500 - MYR8,000 Sebulan
Kerja di Rumah
KL City
- Assist the IT Security & Compliance Manager in day-to-day security operations and initiatives
- Support users with the deployment and adoption of IT security solutions across the Group
- Produce IT security documentation including user manuals, training materials and internal communications ...
Posted
9 days ago
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