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Technical Support It Jobs in Kuala Lumpur - July 2026 - Urgent Hiring
Showing 296 jobs results for
"technical support it"
in Kuala Lumpur
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Undisclosed
KL City
- *Job Title: Technical Support Engineer/Service Desk Analyst *
- *Location: KL,Malaysia*
- *Shift: Monday-Friday* ...
Posted
10 days ago
Info Tech Systems Integrators (M) Sdn Bhd
MYR800 - MYR800 Per Month
KL City
- Provide support to end users on inquiries to HRMS via phone calls, email, or remote assistance.
- Provide software technical assistance, troubleshoot, and resolve issues.
- Conduct product training for end users. ...
Posted
22 days ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Maintain deep communication application system knowledge in order to
- Support production Client Lifecycle Management Platform
- Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
19 days ago
Intuit Recruitment Pte Ltd
Undisclosed
KL City
- Employment Type: Permanent
- Position: Technical Support Engineer
- Location: Penang/ KL/ JB ...
Posted
13 days ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Maintain advanced technical and business knowledge of communication/surveillance systems to ensure ongoing support for the production Surveillance Platform and its dependent applications.
- Drive the continuous evolution of the platform by automating manual processes and actions.
- Develop a thorough understanding of key surveillance objectives and translate them into effective technical solutions that align with business needs. ...
Posted
19 days ago
Undisclosed
KL City
- Maintain deep communication application system knowledge in order to
- Support production Client Lifecycle Management Platform
- Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
20 days ago
Undisclosed
KL City
- Provide first and second-level support for application-related issues, ensuring timely resolution.
- Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions. ...
Posted
14 days ago
Undisclosed
KL City
- Maintain advanced technical and business knowledge of communication/surveillance systems to ensure ongoing support for the production Surveillance Platform and its dependent applications.
- Drive the continuous evolution of the platform by automating manual processes and actions.
- Develop a thorough understanding of key surveillance objectives and translate them into effective technical solutions that align with business needs. ...
Posted
20 days ago
MYR2,300 - MYR2,800 Per Month
KL City
- Conduct routine inspections of machines at assigned locations
- Ensure machines are clean, operational, and presentable at all times
- Refill sanitising solution and fragrance when required ...
Posted
14 days ago
Undisclosed
KL City
- Provide Level 2 support for desktops, laptops, printers, and peripherals
- Troubleshoot hardware, software, OS, Outlook, and application-related issues
- Install, configure, and support Windows OS and Office 365 environments ...
Posted
15 days ago
Undisclosed
KL City
- Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
- Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
- Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality. ...
Posted
2 days ago
Undisclosed
KL City
- Deliver outstanding technical support via chats and emails;
- Manage customer support tickets and maintain a 24-hour response SLA;
- Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; ...
Posted
16 hours ago
Undisclosed
KL City
- Maintain advanced technical and business knowledge of communication/surveillance systems to ensure ongoing support for the production Surveillance Platform and its dependent applications.
- Drive the continuous evolution of the platform by automating manual processes and actions.
- Develop a thorough understanding of key surveillance objectives and translate them into effective technical solutions that align with business needs. ...
Posted
14 hours ago
MYR7,000 - MYR10,000 Per Month
KL City
- Provide Level 2 / Level 3 application support for banking transaction processing systems.
- Monitor application health, transaction processing, batch jobs, and system performance.
- Investigate and resolve application-related incidents within agreed SLAs. ...
Posted
5 days ago
MYR7,000 - MYR10,000 Per Month
KL City
- Provide Level 2 / Level 3 application support for banking transaction processing systems.
- Monitor application health, transaction processing, batch jobs, and system performance.
- Investigate and resolve application-related incidents within agreed SLAs. ...
Posted
5 days ago
Undisclosed
KL City
- Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
- Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
- Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality. ...
Posted
7 days ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
- Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
- Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality. ...
Posted
7 days ago
Undisclosed
KL City
- Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
- Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
- Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
21 days ago
Undisclosed
KL City
- Provide Level 2 support for desktops, laptops, printers, and peripherals
- Troubleshoot hardware, software, OS, Outlook, and application-related issues
- Install, configure, and support Windows OS and Office 365 environments ...
Posted
21 days ago
Undisclosed
KL City
- Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
- Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
- Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
22 days ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
a month ago
Hitachi Sunway Information Systems
Undisclosed
KL City
- Provide Level 1 and Level 2 technical support for end users on hardware, software, and IT-related issues.
- Diagnose and resolve desktop, laptop, printer, peripheral, and connectivity issues.
- Handle incidents, service requests, and problem tickets within agreed SLA and KPI targets. ...
Posted
23 days ago
MYR4,700 - MYR4,700 Per Month
KL City
- Provide technical support for Lenovo Infrastructure Solutions Group (ISG) products including servers, storage, and networking solutions.
- Manage customer interactions primarily through non-voice channels (eTicket and Chat). Voice support may be required based on business needs.
- Perform Level 1 technical information gathering, issue triage, basic troubleshooting, and documentation. ...
Posted
19 days ago
Undisclosed
KL City
- Responsibilities:
- Technical Enablement & Training – Develop and execute training and assessment programs to enhance pre-sales and post-sales capabilities for local partners in Malaysia on products such as ZW3D and ZWCAD. Establish tracking records to monitor progress and empower partner growth.
- Sales Pre-Sales Support & SOP Extension – generate pre-sales solutions and deliver product value demonstrations for end customers in Malaysia's manufacturing (MFG) industry, targeting products including ZW3D and ZWCAD, to drive business process advancement. And finally Enable to the Local Partner like Point 1. ...
Posted
a month ago
Undisclosed
KL City
- Interface with installer clients in Philippine, including key account groups. Handle email communications and on-site visits, assist clients with system installation, commissioning, after-sales service and operation & maintenance. Respond promptly to customer requests, resolve their technical issues, and address all product-related demands.
- Fault Analysis and Reporting: Collect and analyze system fault-related data to identify potential problems and trends. Prepare detailed fault analysis reports for internal teams' reference and provide improvement recommendations.
- Compilation and Summary of Product Quality Issues: Gather product requirements and feedback on quality problems, then communicate this information to the quality and internal product teams to drive product improvements. ...
Posted
15 days ago
Undisclosed
KL City
- We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
- Love
- is central to our success and how we give our customers the freedom to do more of what's important to them. ...
Posted
25 days ago
Undisclosed
KL City
- Handle daily production issues from multiple sources, including customer complaints, business feedback, system alerts, monitoring dashboards, internal operations teams, and third-party service providers.
- Assess issue severity based on customer impact, affected brands, affected business flows, duration, financial loss risk, regulatory risk, and business impact.
- Manage incidents across different severity levels, including P0, potential P0, P1, and P2. ...
Posted
a month ago
Undisclosed
KL City
- Assist in monitoring, tracking, and updating customer support tickets to ensure timely resolution.
- Support the team in handling customer queries via email and internal communication channels under supervision.
- Perform initial troubleshooting of basic technical issues and escalate complex cases when necessary. ...
Posted
a month ago
Undisclosed
KL City
- *Job Title: Technical Support Engineer/Service Desk Analyst *
- *Location: KL,Malaysia*
- *Shift: Monday-Friday* ...
Posted
22 days ago
Undisclosed
KL City
- Lead and oversee daily Backup & Archival operations, including team management and technical guidance.
- Design, implement, and maintain enterprise backup, archival, and storage solutions.
- Develop and manage backup, retention, disaster recovery (DR), and compliance policies. ...
Posted
20 hours ago
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