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Technical Support Jobs in Kuala Lumpur - August 2026 - Urgent Hiring
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"technical support"
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Jangan lepaskan peluang untuk kerja Technical Support terkini! di Kuala Lumpur
Urus Pemberitahuan
MYR4,700 - MYR4,700 Sebulan
KL City
- Provide technical support for Lenovo Infrastructure Solutions Group (ISG) products including servers, storage, and networking solutions.
- Manage customer interactions primarily through non-voice channels (eTicket and Chat). Voice support may be required based on business needs.
- Perform Level 1 technical information gathering, issue triage, basic troubleshooting, and documentation. ...
Posted
a month ago
Hitachi Sunway Information Systems
Undisclosed
KL City
- Provide Level 1 and Level 2 technical support for end users on hardware, software, and IT-related issues.
- Diagnose and resolve desktop, laptop, printer, peripheral, and connectivity issues.
- Handle incidents, service requests, and problem tickets within agreed SLA and KPI targets. ...
Posted
a month ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
7 days ago
Undisclosed
KL City
- Provide technical support to Japanese-speaking customers
- Assist senior engineers with network troubleshooting
- Document technical issues and solutions in Japanese and English ...
Posted
21 days ago
Info Tech Systems Integrators (M) Sdn Bhd
MYR800 - MYR800 Sebulan
KL City
- Provide support to end users on inquiries to HRMS via phone calls, email, or remote assistance.
- Provide software technical assistance, troubleshoot, and resolve issues.
- Conduct product training for end users. ...
Posted
a month ago
Undisclosed
KL City
- *Job Title: Technical Support Engineer/Service Desk Analyst *
- *Location: KL,Malaysia*
- *Shift: Monday-Friday* ...
Posted
a month ago
Undisclosed
KL City
- Maintain advanced technical and business knowledge of communication/surveillance systems to ensure ongoing support for the production Surveillance Platform and its dependent applications.
- Drive the continuous evolution of the platform by automating manual processes and actions.
- Develop a thorough understanding of key surveillance objectives and translate them into effective technical solutions that align with business needs. ...
Posted
a month ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
20 days ago
Undisclosed
KL City
- Work with and support the Global Service Delivery Manager ensuring highest levels of service performance, consistency and quality are achieved across ERM’s global Service Desk and 2nd line team on all regional technical services and offerings
- Work with and support the Service Delivery Manager and Head of IT Operations ensuring stakeholders and senior leadership are getting the best service for the APAC region.
- Work with the regional team Service Desk TL's and Service Delivery Manager to ensure the APAC is successful in: ...
Posted
15 days ago
MYR7,000 - MYR11,000 Sebulan
KL City
- Provide Level 3 technical support for fiber access and broadband network products.
- Investigate, troubleshoot, and resolve complex customer issues.
- Reproduce field issues in lab environments and perform root cause analysis. ...
Posted
2 days ago
Undisclosed
KL City
- Provide technical support to Japanese-speaking customers
- Assist senior engineers with network troubleshooting
- Document technical issues and solutions in Japanese and English ...
Posted
a month ago
MYR3,000 - MYR4,500 Sebulan
KL City
- Technical Support Management:
- Serve as the primary technical point of contact for clients and internal teams regarding APIs, plugins, OMS, and other platforms used for order placement.
- Troubleshoot and resolve technical issues related to these platforms, collaborating with development teams for deeper technical problem-solving. ...
Posted
a month ago
Undisclosed
KL City
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs ...
Posted
3 days ago
MYR5,500 - MYR11,000 Sebulan
KL City
- Remotely troubleshoot complex faults on Nokia fixed network access products (ISAM, ONT, OLT, Lightspan, Altiplano) escalated from Tier 1 and Tier 2 support teams across APAC
- Reproduce customer-reported product issues in a lab environment and document reproduction steps
- Perform structured L2/L3 root cause analysis using Wireshark, log analysis, and CLI diagnostics ...
Posted
20 days ago
Undisclosed
KL City
- Lead and oversee daily Backup & Archival operations, including team management and technical guidance.
- Design, implement, and maintain enterprise backup, archival, and storage solutions.
- Develop and manage backup, retention, disaster recovery (DR), and compliance policies. ...
Posted
a month ago
Undisclosed
KL City
- Support Office IT system that consist of PC, Laptop printer etc.
- Work with oversea software development team for software status tracking.
- Support Customer with computer related issue over phone or via email. ...
Posted
17 days ago
Undisclosed
KL City
- Knowledge on End User Computing Devices (Laptop / Desktop / VDI)
- Ability to provide technical support over the phone
- Excellent Oral and Written Communication skills ...
Posted
2 days ago
Undisclosed
KL City
- Perform user management (security, access control)
- Assist and support users on application.
- Assist Project Manager and team members during the project implementation. ...
Posted
2 days ago
Undisclosed
KL City
- Technical Support: Provide troubleshooting assistance for staff via helpdesk (email, phone, in-person), including OS, software, and hardware issues
- System Maintenance: Set up, configure, and maintain computers, printers, and peripherals
- Network & Infrastructure: Assist with network monitoring, VPN troubleshooting, and server maintenance ...
Posted
2 days ago
MYR4,000 - MYR4,000 Sebulan
KL City
- Respond promptly to client enquiries via phone, email, and ticketing system
- Handle frustrated or urgent clients calmly and professionally
- Acknowledge issues clearly, set expectations, and provide regular updates ...
Posted
6 days ago
Undisclosed
KL City
- Diploma/Degree in IT, Computer Science, or related field
- Experience in IT Helpdesk, Desktop Support, or End-User Support
- Knowledge of Windows OS, Microsoft 365, PCs, laptops, mobile devices, and basic network troubleshooting (LAN/Wi-Fi) ...
Posted
7 days ago
Undisclosed
KL City
- Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
- Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
- The goal is to create value for clients that will help preserve the company’s reputation and business. ...
Posted
9 days ago
MYR2,500 - MYR5,000 Sebulan
KL City
- Part of Managed Services Team providing 7x24 support for IT systems and networks
- Provide pre and post sales L1 and L2 technical support to sales team, customers and partners on IT systems, Cloud/Servers/Storage, Security, Wireless, Network, VoIP
- Installation, configuration, test and commissioning of Cloud/Servers/Storage, Desktops, OS, Wireless, Networking, Firewall, Security, VOIP ...
Posted
9 days ago
Undisclosed
KL City
- IT Support and Incident Management:
- Assist in logging and tracking IT incidents and service requests via the Jira ITSM system.
- Provide basic technical support for users under the supervision of IT Executives, including troubleshooting hardware, software, and network issues. ...
Posted
14 days ago
Undisclosed
KL City
- System Up Time monitoring.
- Monitor servers to ensure optimal performance, security, and reliability.
- Monitor firewalls uptime and traffic to protect the network and systems. ...
Posted
22 days ago
MYR2,000 - MYR2,200 Sebulan
KL City
- Diploma/Advanced Diploma (Required)
- Handle Tickets: Answer IT requests via the ticketing system, email, or chat.
- Fix Tech Issues: Troubleshoot hardware (laptops, printers) and software (Windows, Mac, Microsoft 365). ...
Posted
a month ago
Undisclosed
KL City
- Act as the primary escalation point for all critical and high-priority IT incidents.
- Lead and manage Service Desk (L1) operations across calls, emails, chat, and ticketing platforms.
- Monitor, manage, and ensure adherence to SLA/OLA targets (response, resolution, backlog). ...
Posted
a day ago
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