Technical Support Jobs in Kuala Lumpur - October 2026 - Urgent Hiring

Showing 602 jobs results for "technical support" in Kuala Lumpur
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KL City

  • Position: Service Desk Engineer
  • Location: Wisma LYL, Kuala Lumpur, Malaysia
  • Employment Type: Fixed-Term Contract (FTC) ...
Posted
10 days ago

KL City

  • Shift Management:
  • Technical Support Oversight:
  • Cross-Functional Collaboration: ...
Posted
a month ago

KL City

  • Install, configure, and maintain IT systems, including POS and non-POS environments
  • Provide onsite and remote technical support for hardware, software, and network issues
  • Troubleshoot and resolve system, application, and infrastructure-related problems ...
Posted
a day ago

KL City

  • Our Company
  • Getronics is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the Getronics family has 4000+ employees in 22 countries across Europe, Asia Pacific, Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets.
  • Our services portfolio is designed to build digital experiences that drive real business outcomes. Our capabilities span across Digital Workplace, Cloud Services, Smart Spaces, Business Applications, Security & Compliance, Field & On-Site Support, Service Desk and Network Services. ...
Posted
6 days ago

KL City

  • JOB DESCRIPTION FOR INTERN
  • • Provide 1st level support (Install, Setup, Configure, Data migration, Upgrades)
  • • Provide 1st Level support and maintenance for desktop/laptop and related peripherals. ...
Posted
8 days ago

KL City

  • Deliver technical training and enablement for local partners on CAD software (ZW3D, ZWCAD).
  • Provide pre-sales technical consulting, product demos, and solution presentations to manufacturing customers.
  • Support implementation, onboarding, and post-sales technical guidance for key accounts. ...
Posted
a month ago

KL City

  • Lead, coach, and mentor a remote team of IT Service Desk Analysts providing technical support in both Japanese and English.
  • Monitor service desk ticket queues to ensure timely response, resolution, and closure of incidents and requests according to SLAs.
  • Act as the primary escalation point for complex or high-priority technical issues, collaborating with IT teams and stakeholders as needed. ...
Posted
10 days ago

KL City

  • Key Responsibilities:1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.2.Maintain and troubleshoot issues related to hardware, software, and network connectivity.3.Serve as the main point of contact for helpdesk requests and provide timely resolutions.4.Document IT processes and coordinate user training as needed.5.Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.6.Oversee office networking, including managing firewalls and switches.7.Maintain virtualization environments and manage virtual machine (VM) allocation.8.Require the ability to independently maintain Microsoft 365-related, including but not limited to account maintenance, SharePoint maintenance, email management, license assignment, and log-related inquiries.9.Take on additional tasks assigned by the IT Manager or Office Manager.
  • Qualifications:1.Proven experience in IT support, system administration, or a similar role.2.Knowledge of network infrastructure (e.g., firewall, switches) and virtualization environments.3.Cloud operation skillset and experience is preferred.4.Strong troubleshooting skills with hardware, software, and network issues.5.Experience with Active Directory, Azure AD,M365 and managing account operations.6.Excellent communication skills and the ability to coordinate training for end-users.7.Detail-oriented with experience in asset management and documentation.8.Have a good sense of security operation and change management process.
  • Education: Bachelor and above ...
Posted
a month ago

Rosemallow Technologies Pvt Ltd

KL City

Posted
a month ago

KL City

  • Audit Readiness: Actively contribute to ISO 27001:2022 compliance activities and audit readiness.
  • Policy Adherence & Process Management: Ensure adherence to company policies while managing and documenting procedures and workflows, including Asset Management, Change Management, and Incident Management.
  • Endpoint Compliance: Enforce organizational security controls and conduct regular compliance checks on all endpoints. ...
Posted
a month ago

KL City

  • Provide regular on site technical assistance to end users.
  • Support the successful delivery of the CMW migration programme.
  • Improve user experience through timely incident resolution and request fulfilment. ...
Posted
20 days ago

KL City

  • Identifies and resolves customer issues and enquires completely, accurately within the committed turnaround time and in accordance with ServiceDesk standards to ensure contact handling accuracy and operational effectiveness.
  • Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
  • Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. ...
Posted
25 days ago

Rosemallow Technologies

KL City

  • Receive and manage IT incidents and service requests from clients/users.
  • Provide first-level technical support through phone, email, WhatsApp or ticketing system.
  • Record complete incident details and user information in the ticketing system. ...
Posted
a month ago

KL City

  • Technical Support & Troubleshooting:
  • Provide first and second-level support for application-related issues, ensuring timely resolution.
  • Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary. ...
Posted
13 days ago

KL City

  • Candidates should possess skills in Technical Support and Information Technology, with the ability to handle common hardware, software, and network issues.
  • Candidates should possess skills in Troubleshooting, including diagnosing problems, identifying root causes, and implementing effective solutions.
  • Candidates should possess skills in Service Desk and Help Desk Support, managing tickets, prioritizing requests, and delivering timely, customer-focused assistance. ...
Posted
a month ago

KL City

  • The IT Support Engineer / Junior Technologist is based in our Kuala Lumpur office and looks after IT for the 1000heads APAC business, roughly 40 people across Kuala Lumpur, Sydney, Melbourne and Tokyo. The role splits three ways: around 40% is day-to-day IT support for APAC, around 10% is working with our global IT team in London and covering the occasional out-of-hours request, and the remaining 50% is spent on regional technology projects alongside our Technical Director, AI Specialist and Full Stack Developer.
Posted
22 days ago

KL City

  • 2 to 4 years in an IT support or IT engineer role, ideally supporting more than one office
  • Strong troubleshooting across macOS and Windows
  • Confident with Microsoft 365 and Entra ID; working knowledge of Google Workspace ...
Posted
23 days ago

KL City

  • 2 to 4 years in an IT support or IT engineer role, ideally supporting more than one office
  • Strong troubleshooting across macOS and Windows
  • Confident with Microsoft 365 and Entra ID; working knowledge of Google Workspace ...
Posted
23 days ago

KL City

  • Trusted Technology, Delivered with Integrity.
  • Base: Sungai Buloh, Selangor (Work Area cover Shah Alam , Putrajaya & Klang Valley)
  • Reporting To: Technical Manager ...
Posted
23 days ago

KL City

  • Answers and responds to inbound calls \chat\email from end-users regarding issues
  • Creates and documents all support calls from the user community into the service desk tracking software (ITSM tool)
  • Applies skills to resolve all technical trouble tickets at the service desk before referring to technical support ...
Posted
23 days ago

KL City

  • Strong Technical Support and Troubleshooting skills to resolve user issues efficiently.
  • Knowledge of Information Technology fundamentals, including hardware, software, and basic networking.
  • Experience with IT Service Management practices and ticketing systems. ...
Posted
a month ago

KL City

  • Provide expert first-level technical assistance to clients in Japanese Language across multiple communication channels (phone, email, chat).
  • Conduct thorough troubleshooting to resolve hardware and software issues.
  • Document all technical interactions and resolutions with detailed documentation. ...
Posted
a month ago

ServiceOne Solutions Malaysia Sdn Bhd

KL City

  • Effectively resolve Level 1.5 Service Desk technical queries as per the deliverables outlined
  • Lead, coach, and mentor a remote team of IT Service Desk Analysts providing technical support in both Japanese and English.
  • Provide remote support to Japanese and English user when connected by calls, email or chat when users are facing issue with their computer system. ...
Posted
a month ago

KL City

  • Lead, mentor, and develop the IT Service Desk team to ensure high performance and engagement.
  • Manage scheduling, workload distribution, and resource planning to meet service
  • Conduct regular performance reviews, set KPIs, and implement development ...
Posted
a month ago

KL City

  • IT support: 1 year (Required)
  • Help desk: 1 year (Required)
  • SLA Compliance: 1 year (Required) ...
Posted
a month ago

KL City

  • Provide Level 1/Level 2 technical support for Windows desktops, laptops, workstations, printers, mobile devices, and peripherals.
  • Troubleshoot hardware, software, operating system, network, and application-related issues.
  • Perform installation, configuration, upgrading, imaging, and maintenance of PCs and laptops. ...
Posted
10 days ago

KL City

  • Manage and prioritize customer inquiries from various clients, ensuring timely and accurate responses
  • Bilingual support skills to accurately understand inquiries and responses in English and Japanese, and to accurately translate them into Japanese or English.
  • Compose thoughtful, personalized responses for a variety of end user requests ...
Posted
10 days ago

KL City

  • Act as the primary escalation point for all critical and high-priority IT incidents.
  • Lead and manage Service Desk (L1) operations across calls, emails, chat, and ticketing platforms.
  • Monitor, manage, and ensure adherence to SLA/OLA targets (response, resolution, backlog). ...
Posted
a month ago

KL City

  • Job title : Cloud And Infrastructure Engineer (Service Desk Engineer)
  • Location : Kuala Lumpur, Malaysia
  • Salary : RM9,000 - RM10,000 ...
Posted
22 days ago

KL City

  • Provide Level 1 IT support to end users.
  • Install, set up, configure and upgrade desktops, laptops, software and related IT equipment.
  • Troubleshoot common hardware, software, application, printer and connectivity issues. ...
Posted
a month ago