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Technical Support Jobs in Kuala Lumpur - August 2026 - Urgent Hiring
Showing 504 jobs results for
"technical support"
in Kuala Lumpur
Never miss any updates for Technical Support jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Provide L1 and L2 production support for Sitecore-based web applications and digital experience platforms.
- Monitor application availability, performance, scheduled jobs, integrations, publishing queues, and system health.
- Analyze, troubleshoot, and resolve incidents related to Sitecore CMS, content publishing, workflows, templates, components, search, caching, and user access. ...
Posted
20 days ago
Undisclosed
KL City
- Lead, mentor, and develop the IT Service Desk team to ensure high performance and engagement.
- Manage scheduling, workload distribution, and resource planning to meet service
- Conduct regular performance reviews, set KPIs, and implement development ...
Posted
24 days ago
Undisclosed
KL City
- Act as the primary escalation point for all critical and high-priority IT incidents.
- Lead and manage Service Desk (L1) operations across calls, emails, chat, and ticketing platforms.
- Monitor, manage, and ensure adherence to SLA/OLA targets (response, resolution, backlog). ...
Posted
25 days ago
Undisclosed
KL City
- Provide L1 and L2 production support for Sitecore-based web applications and digital experience platforms.
- Monitor application availability, performance, scheduled jobs, integrations, publishing queues, and system health.
- Analyze, troubleshoot, and resolve incidents related to Sitecore CMS, content publishing, workflows, templates, components, search, caching, and user access. ...
Posted
21 days ago
Undisclosed
KL City
- This internship is for the September 2026 intake period.
- sAccurately logs issue and updates ticket history to document troubleshooting steps and resolutions
- .Evaluates and escalates issues as needed to a higher level or other resource ...
Posted
a month ago
Undisclosed
KL City
- 1
- Perform IT project implementations tasks to meet specification, quality and deadline requirements
- 1.1 ...
Posted
a month ago
Undisclosed
KL City
- Serve as the primary point of contact for end-users seeking technical support via phone, chat, or web.
- Perform accurate and efficient remote troubleshooting using diagnostic tools and standard methodologies.
- Analyze customer-reported issues and determine appropriate solutions or escalation pathways. ...
Posted
a month ago
L1 Analyst – Subject Matter Expert (Service Desk Operations) L1 Analyst – Subject Matter Expert (Service Desk Operations)
Getronics Solution (M) Sdn Bhd
Undisclosed
KL City
- Our Company
- Getronics is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the Getronics family has 4000+ employees in 22 countries across Europe, Asia Pacific, Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets.
- Our services portfolio is designed to build digital experiences that drive real business outcomes. Our capabilities span across Digital Workplace, Cloud Services, Smart Spaces, Business Applications, Security C Compliance, Field C On-Site Support, Service Desk and Network Services. ...
Posted
13 days ago
Undisclosed
KL City
- Work with and support the Global Service Delivery Manager ensuring highest levels of service performance, consistency and quality are achieved across ERM’s global Service Desk and 2nd line team on all regional technical services and offerings
- Work with and support the Service Delivery Manager and Head of IT Operations ensuring stakeholders and senior leadership are getting the best service for the APAC region.
- Work with the regional team Service Desk TL's and Service Delivery Manager to ensure the APAC is successful in: ...
Posted
20 days ago
MYR17,500 - MYR18,000 Per Month
KL City
- Lead end-to-end IT Service Desk operations.
- Manage 300+ FTEs while ensuring SLA, KPI, and customer satisfaction.
- Drive operational excellence using ITIL, Lean, and Six Sigma. ...
Posted
24 days ago
Undisclosed
KL City
- Work with and support the Global Service Delivery Manager ensuring highest levels of service performance, consistency and quality are achieved across ERM’s global Service Desk and 2nd line team on all regional technical services and offerings
- Work with and support the Service Delivery Manager and Head of IT Operations ensuring stakeholders and senior leadership are getting the best service for the APAC region.
- Work with the regional team Service Desk TL's and Service Delivery Manager to ensure the APAC is successful in: ...
Posted
25 days ago
Undisclosed
KL City
- Work with and support the Global Service Delivery Manager ensuring highest levels of service performance, consistency and quality are achieved across ERM’s global Service Desk and 2nd line team on all regional technical services and offerings
- Work with and support the Service Delivery Manager and Head of IT Operations ensuring stakeholders and senior leadership are getting the best service for the APAC region.
- Work with the regional team Service Desk TL's and Service Delivery Manager to ensure the APAC is successful in: ...
Posted
25 days ago
Undisclosed
KL City
- Work with and support the Global Service Delivery Manager ensuring highest levels of service performance, consistency and quality are achieved across ERM’s global Service Desk and 2nd line team on all regional technical services and offerings
- Work with and support the Service Delivery Manager and Head of IT Operations ensuring stakeholders and senior leadership are getting the best service for the APAC region.
- Work with the regional team Service Desk TL's and Service Delivery Manager to ensure the APAC is successful in: ...
Posted
25 days ago
Undisclosed
KL City
- Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
- The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
- 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first. ...
Posted
19 days ago
Undisclosed
KL City
- Provide first-level support for banking applications and systems.
- Monitor application performance and report issues to senior team members.
- Respond to user queries and troubleshoot problems in a timely manner. ...
Posted
17 days ago
Undisclosed
KL City
- Master the Trimble Connect ecosystem to provide advanced technical support and guidance to global distribution partners and end users.
- Lead high-level product meetings to present support analytics, defects, and enhancements, driving swift resolutions that improve the customer experience.
- Spearhead the creation of technical documentation and workflow notes to empower peers and streamline global support processes. ...
Posted
24 days ago
Undisclosed
KL City
- Own and resolve technical product issues reported by customers end-to-end.
- Analyse production issues, identify root causes, and provide effective solutions or workarounds.
- Assist customers with product configuration, troubleshooting, performance, and scalability guidance. ...
Posted
19 days ago
Undisclosed
KL City
- Own and resolve technical product issues reported by customers end-to-end.
- Analyse production issues, identify root causes, and provide effective solutions or workarounds.
- Assist customers with product configuration, troubleshooting, performance, and scalability guidance. ...
Posted
7 days ago
Operations - Engagement Executive (CUCKOO- Technical Team Support) Operations - Engagement Executive (CUCKOO- Technical Team Support)
CUCKOO International (MAL) Berhad
MYR3,200 - MYR4,000 Per Month
KL City
- Branch Auditing & Operational Enhancement
- Conduct routine on-site branch visits to perform comprehensive operational audits and monitor service delivery performance.
- Identify localized organizational issues and operational bottlenecks during field visits. ...
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Maintain service & repair records
- Manage technical documentation & reports
- Track inventory & coordinate with technicians ...
Administrative Support
Team Collaboration
Skills Required
Administrative Support
Team Collaboration
Communication Skills
Scheduling
Problem-Solving
Documentation
Documentation
Technical Coordination
+6
Be an early applicant!
Posted
7 months ago
Undisclosed
KL City
- Confers with customers via phone, email or chat to diagnose technical and/or system problem troubleshoot, repair and test solutions. Fully documents and escalates if necessary.
- Follows procedures to troubleshoot client-server software application issues that may involve Microsoft SQL, web servers, credit card payment terminals, network printers, and Android/IOS devices.
- Responds to situations where standard procedures have failed to isolate or correct system or software failures through customer-centric interpersonal skills and providing technical product knowledge. ...
Posted
3 days ago
Undisclosed
KL City
- Role: Customer-Facing IT Specialist (APAC)
- Industry: Global Logistics & Supply Chain
- Location: TTDI / Uptown Damansara ...
Posted
3 days ago
Rosemallow Technologies Pvt Ltd
Undisclosed
KL City
- A strong sense of ownership in managing support tickets, ensuring timely resolution within SLA expectations
- Ability to communicate clearly and professionally with customers, keeping them informed throughout the issue lifecycle
- Hands-on experience in troubleshooting system errors, data issues, and performance problems ...
Posted
3 days ago
Undisclosed
KL City
- Technical skills in HVAC systems, including basic understanding of air and water balancing, system components, and performance parameters.
- Ability to use measurement instruments and tools (e.g., manometers, flow meters, temperature sensors) and interpret technical data accurately.
- Strong attention to detail, documentation skills, and ability to prepare clear test records and reports. ...
Posted
3 days ago
Undisclosed
KL City
- Technical skills in HVAC systems, including basic understanding of air and water balancing, system components, and performance parameters.
- Ability to use measurement instruments and tools (e.g., manometers, flow meters, temperature sensors) and interpret technical data accurately.
- Strong attention to detail, documentation skills, and ability to prepare clear test records and reports. ...
Posted
4 days ago
UTAR Lee Kong Chian Faculty Of Engineering & Science
MYR3,500 - MYR4,500 Per Month
KL City
- Provide application support and maintenance to ensure smooth customer operations
- Assist in onsite and remote system installation for new clients, including overseas deployments when required
- Conduct user training and product demonstrations for both new and existing clients ...
Posted
6 days ago
Undisclosed
KL City
- Provide advanced L2/L3 support for enterprise applications (e.g., QMS, LMS, EAM) hosted on-premises and in the cloud (AWS/Azure).
- Troubleshoot complex application, infrastructure, and integration issues utilizing deep log file analysis and performance metrics.
- Administer and configure IIS / Windows Server environments for overlaying applications (app pool restarts, log management). ...
Posted
6 days ago
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