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Technical Support Jobs in Kuala Lumpur - October 2026 - Urgent Hiring
Showing 604 jobs results for
"technical support"
in Kuala Lumpur
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(Timesconsult) Times Management Consultancy Sdn. Bhd.
MYR1,700 - MYR2,000 Per Month
KL City
- Customer Service
- a) Performing excellent customer service with great selling up skill
- b) Helping customer feel comfortable ...
Posted
12 days ago
Undisclosed
KL City
- Handle customer enquiries and policy-related matters accurately and promptly through various service channels, including inbound calls, walk-in customers, and non-voice platforms.
- Perform administrative tasks related to customer enquiries and policy servicing, including issuing cover notes, processing policy renewals, updating payment records, issuing official receipts, processing NCD withdrawals, submitting policy cancellations, and other related activities with a high level of accuracy.
- Liaise effectively with Service Centre team members and other internal departments to resolve customer enquiries and service requests in a timely manner. ...
Posted
12 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
23 days ago
Undisclosed
KL City
- Provide end-user support for hardware and software issues, helping resolve productivity challenges.
- Maintain and troubleshoot issues related to hardware, software, and network connectivity.
- Serve as the main point of contact for helpdesk requests and provide timely resolutions. ...
Posted
13 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
24 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
24 days ago
Undisclosed
KL City
- Desirable
- •Exposure to SaaS ERP transformations, migrations, or major ERP implementation programs.
- •Power Platform experience (Power Automate/Power Apps) and/or Power BI, SQL, data warehouse concepts, or relevant ERP reporting tools. ...
Posted
14 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
24 days ago
Watson's Personal Care Stores Sdn Bhd
MYR1,700 - MYR2,100 Per Month
KL City
- Handle customer enquiries, complaints, returns, refunds, and exchanges.
- Manage loyalty programmes, rewards, and promotional activities.
- Coordinate value-added services such as engraving and gift wrapping. ...
Posted
15 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
25 days ago
Undisclosed
KL City
- Manage customer relationships and ensure high customer satisfaction.
- Drive customer retention and contract renewals.
- Identify upselling and cross-selling opportunities. ...
Posted
a month ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
25 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
25 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
Undisclosed
KL City
- Lead and maintain end-to-end IT operations including infrastructure, network, systems, endpoints, and security controls across Malaysia and China offices.
- Provide regional IT support and coordination for China operations, including on-site support when required.
- Support business-critical IT systems, ensuring high availability, performance, and security. ...
Posted
7 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. ...
Posted
18 days ago
Undisclosed
KL City
- Supervise daily operations, including business hours, staff scheduling, equipment maintenance, and ensure the normal operation of the service center.
- Analyze operational data and adjust operational strategies based on maintenance time, satisfaction, and after-sales data.
- Develop recruitment plans based on business needs and screen front desk staff, after-sales maintenance engineers and other personnel. ...
Posted
18 days ago
MYR4,500 - MYR8,000 Per Month
WFH
KL City
- Support the deployment of CMS across entities including system set-up, user onboarding, training delivery and general post-go-live support
- Assist users with the day-to-day use of CMS ensuring they are empowered to leverage the platform to its full potential
- Run regular evaluations on the use of CMS across entities in Asia to identify gaps, improvement opportunities, and adoption trends ...
Posted
a day ago
Undisclosed
KL City
- Proficient in SQL (Oracle SQL, MSSQL, stored procedure,SSIS)
- Basic scripting command in Linux and Window
- Java spring/JMS ...
Posted
5 days ago
Undisclosed
KL City
- The Application Support Engineer is responsible for maintaining, troubleshooting, and enhancing business-critical applications to ensure optimal performance and availability. The role involves providing technical support, resolving incidents, and collaborating with development and infrastructure teams to deliver reliable solutions.
- The key responsibilities of this role, among others are :-
- •Monitor, maintain, and support enterprise applications to ensure high availability and performance. ...
Posted
19 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
Undisclosed
KL City
- Execute and complete the assigned IT audit jobs in accordance with the Group Internal Audit Standards.
- Contribute to build a Group IT audit team with relevant skill-set and business knowledge.
- Facilitate to build audit relationship with key IT Management via regular interaction so as to be informed of emerging risk issues and other key changes for assigned locations and Bus. ...
Posted
19 days ago
Undisclosed
KL City
- Tool Administration & Maintenance
- Install, configure, and maintain subsea engineering software (e.g., installation analysis tools, design packages).
- Manage software licenses, updates, and ensure compliance with vendor agreements. ...
Posted
7 days ago
Undisclosed
KL City
- Contribute to digital transformation, workflow standardization, software governance, and knowledge management.
- The Subsea Engineering IT Tool Administrator is responsible for managing, maintaining, and optimizing specialized engineering software and IT tools used in subsea and offshore projects. This role ensures seamless integration, user support, and compliance with company standards, enabling engineering teams to perform design and installation analysis efficiently.
- #dice
Posted
9 days ago
MYR2,500 - MYR4,000 Per Month
KL City
- IT Infrastructure Deployment Engineer
- Job Summary
- Responsible for IT infrastructure deployment and site support within a manufacturing environment, covering structured cabling, network hardware, rack installation, endpoint deployment, asset management, vendor coordination, and technical documentation. ...
Posted
9 days ago
Undisclosed
KL City
- The successful candidate will contribute to a positive experience by supporting issue resolution, process improvements, and ongoing service operations.
- Required Qualifications:
Posted
19 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
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