Technical Support Jobs in Kuala Lumpur - October 2026 - Urgent Hiring

Showing 604 jobs results for "technical support" in Kuala Lumpur
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KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
20 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
21 days ago

KL City

  • Bachelor's (Preferred)
  • software programmer: 2 years (Preferred)
  • Responsibilities: ...
Posted
a month ago

Westin Hotels & Resorts

KL City

Posted
17 hours ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
21 days ago

KL City

  • If you are looking to excel and make a difference, take a closer look at us…
  • We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
21 hours ago

KL City

  • Responsible for system analysis, system design, application development & support, report generation, enquiry screens development, version development, amendment and enhancement for applications assigned.
  • Ensure amended and enhanced systems meet user functional requirement specifications.
  • Ensure that all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bank’s standards and able to facilitate future maintenance and enhancements.
Posted
19 hours ago

KL City

  • If you are looking to excel and make a difference, take a closer look at us…
  • We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
5 days ago

Hong Leong Bank Berhad

KL City

  • Calendar and Schedule Management: Manage the CITO's demanding calendar, schedule meetings, appointments, and conferences, and ensure that their time is used effectively. This includes coordinating with other C-suite executives, external partners, and internal teams.
  • Correspondence and Communication: Act as the primary point of contact for the CITO's office. This involves screening and prioritizing incoming emails, calls, and correspondence, and drafting, proofreading, and editing professional communications on the CITO's behalf.
  • Meeting Coordination: Organize and prepare for meetings, which may include creating agendas, preparing presentations and reports, taking and transcribing meeting minutes, and ensuring follow-up on action items. ...
Posted
5 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
21 days ago

KL City

  • Provides timely assistance and resolutions to key account customer inquiries and issues through live-chat .
  • Assists customers with shipment booking and queries and handles customer inquiries professionally and accurately
  • Addresses customer complaints with empathy and finds suitable resolutions to ensure effective and efficient service recovery ...
Posted
7 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
21 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
21 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
21 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
21 days ago

KL City

  • Candidates should possess strong Technical Support and Help Desk Support skills, including handling user requests and resolving common IT issues.
  • Candidates should possess solid Information Technology and System Administration skills for managing operating systems, user accounts, and basic network configurations.
  • Candidates should possess advanced Troubleshooting skills to diagnose hardware, software, and connectivity problems efficiently. ...
Posted
7 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
21 days ago

Marriott International

KL City

  • POSITION SUMMARY
  • Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. ...
Posted
8 days ago

Marriott International

KL City

  • POSITION SUMMARY
  • Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. ...
Posted
8 days ago

Aisling Consulting Sdn Bhd

KL City

  • Attend to customer enquiries, requests, and complaints via phone calls, emails, and CMMS in a professional and timely manner.
  • Escalate customer issues to the appropriate internal departments and stakeholders for resolution.
  • Create, update, and maintain accurate Work Orders in the Computerized Maintenance Management System (CMMS). ...
Posted
9 days ago

KL City

  • Handle customer inquiries via phone, email, chat, or ticketing systems.
  • Process incidents and service requests.
  • Maintain accurate ticket documentation. ...
Posted
9 days ago

KL City

  • To handle delivery matters and coordinate with suppliers & customers, prepare shipping documents, arrange delivery to customers etc.
  • To handle customer claims issues with suppliers on logistic matters till it is validated.
  • To handle purchasing matter such as issue PO to suppliers, coordinate with forwarder to make sure the cargo arrives on time. ...
Posted
9 days ago

KL City

  • Candidate must possess at least a Professional Certificate, Diploma , Advanced / Higher / Graduate Diploma or Certificate in IT related field or equivalent
  • Fluent in Bahasa Malaysia and English
  • 1 to 2 years relevant working experience. Fresh graduate is welcome to apply ...
Posted
9 days ago

AmIT Global Solutions Private Limited

KL City

  • Opportunities for promotion
  • Professional development
  • Strong hands-on experience with Linux/Unix. ...
Posted
9 days ago

SOGO (KL) Department Store Sdn Bhd

KL City

  • Perform 2nd level support to business applications (ERP, POS, CRM, B2B, etc).
  • Maintaining and support data integration between business application in SQL, etc.
  • Assist, develop and support web portal (reporting/mini application) and integration program in ASP/VB.Net. ...
Posted
9 days ago

KL City

  • Provide first-line technical support to our employees via the ticketing system.
  • Diagnose and resolve common hardware, software, and network-related issues.
  • Provide remote support across company locations and time zones using remote support tools and clear communication. ...
Posted
9 days ago

Gumption Solutions Sdn. Bhd.

KL City

  • Provide first-level IT support to employees for hardware, software, and network issues.
  • Set up new computers, accounts, and devices for employees.
  • Monitor system performance and report issues to senior IT or management. ...
Posted
9 days ago

KL City

  • Provide onsite and remote IT support to customers.
  • Set up and troubleshoot PCs, laptops, printers and peripheral devices.
  • Diagnose hardware faults and perform component replacement, upgrades and HDD/SSD cloning. ...
Posted
9 days ago

KL City

  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces ...
Posted
11 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
23 days ago