Coordinate and maintain departmental budget planning, forecasting, monitoring, cost optimization and performance analysis to ensure effective financial control and achievement of departmental targets.
Own warehouse quality management processes, ensuring full compliance with ISO 9001, customer requirements, internal procedures, and applicable regulatory standards.
Refer to approved work instructions, product specifications, drawings, inspection criteria and applicable quality standards before conducting inspection.
Lead engineering execution for endpoint and client services platforms, ensuring solutions align with architecture, security, and operational standards.
Provide hands-on Level 2 support by monitoring, troubleshooting, resolving, and improving IT incidents involving end-user devices, servers, cloud services, and applications across the organisation.
Partner with the Delivery Manager to plan and coordinate design, testing, and implementation activities, including defining timelines and effort estimates.