To develop and revise validation protocols, procedures and standard ISO documentation to ensure alignment with industry standards and best practices and present to sales/ customers.
The incumbent is responsible for developing and implementing new products and new technologies through adherence to established quality management system processes and practices
Incident Management: Respond to managed security technologies’ fault alerts and/or customer escalation. This includes performing incident/problem escalation within SLA to internal technical teams or external product vendor until resolution.
Business Partnering & Strategic Support: Partner closely with the Plant General Manager and site operational leadership to drive operational performance, challenge cost drivers, support continuous improvement initiatives, and lead monthly operational finance reviews.