We are seeking an experienced Service Delivery Manager (SDM) to oversee end-to-end managed services delivery across multiple client environments. This role is responsible for ensuring service excellence, SLA performance, customer satisfaction, and operational governance.
Strong PLC programming skills (e.g., ladder logic, function block, structured text) and experience with major PLC platforms (such as Siemens, Allen-Bradley/Rockwell, Omron, or Mitsubishi).
Assist in the assembly and testing of mechanical components and test contactors according to drawings, specifications, and work instructions under supervision.
Partner with Engineering and Design leaders to define program scope, success metrics, milestones, dependencies, and risks, while ensuring alignment to IT strategy, infrastructure standards, and architectural direction.
Leverage established professional relationships within Singapore's automotive dealer ecosystem to accelerate business development and generate new Hire Purchase financing opportunities.
Information Security: Mobile/distributed systems security, Cyber Physical Systems security, security analytics, digital forensics, vulnerability assessment, malware analysis and defence, Privacy-enhancing technologies, AI security.
Interface with internal teams and external suppliers to resolve manufacturing issues that are technical (fab, packaging, test) and non-technical (supply chain, system related)