Grow and own TTRacing’s ecommerce channels end-to-end across Shopify (DTC), Shopee, Lazada, TikTok Shop, and Amazon, staying hands-on and keeping an eye on revenue, ROAS, and CAC.
Use AI tools (Claude is our go-to) day to day to plan, build, and optimise campaigns, copy, creative briefs, audience research, and reporting.
Run paid media across Meta (our main platform), Google, TikTok, Shopee, Lazada, and Amazon Ads, from planning and budgeting to day-to-day optimisation.
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Responsible for e-commerce operational tasks, including product listing within our e-commerce platform, process order, follow up returns, campaign planning and management, reporting, etc.
Evaluate and analyze the campaign performance and identify the opportunity to increase conversion.
Respond promptly to customer inquiries, handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
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Sales Executives serve as intermediators between clients and the organisation, managing both sales and long term relations with the client. They have knowledge about products and services and develop contracts with customers.