Perform Email Triage as needed, containing enquiries, orders & complaints
Acknowledge and enter sales orders (or complaints) promptly and accurately as they are received through various channels such as E-commerce platforms, EDI systems, customer portals, emails, and other communication methods according to the agreed set of business logic, workflow, priority schedule planned and also establish local set of guidelines
Execute and manage order processing transaction accurately and promptly
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Supports quotation/pricing request and managing priorities with multiple stakeholders in Thailand for IT environment/products.
Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales operations organization’s planning efforts.
Develops and maintains internal support processes for Thai sellers and their business partners, including OVP reporting and custom builds
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Undergo Intensive Academy Training: Participate in a structured training program that covers Dell Technologies' advanced data center infrastructure, networking, and AI solutions
Learn the Ropes and Stay Ahead: Gain hands-on experience with our cutting-edge data center solutions and explore the latest trends in cloud computing and AI, while discovering how modern IT infrastructure is evolving and helping customers adapt to exciting new technologies
Customer Connection: Develop your skills in understanding customer needs and crafting tailored tech solutions that set us above the rest
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Umur : 23 sehingga 35 tahun sahaja.Warganegara : Malaysia
Bertanggungjawab membantu menguruskan proses penggajian pekerja secara menyeluruh (end-to-end payroll) bagi lebih daripada 400 orang pekerja, bermula daripada pengumpulan dan semakan data kehadiran sehingga proses pengiraan, semakan, pembayaran gaji, caruman berkanun dan rekonsiliasi selepas pembayaran gaji.
Jawatan ini turut bertanggungjawab menyediakan analisis dan laporan berkaitan gaji serta kos tenaga kerja, termasuk Peratus Labor Cost, Purata Gaji dan Peratus Kos Gaji berbanding Jualan (Labor Cost vs Sales) bagi membantu pihak pengurusan membuat pemantauan kos tenaga kerja, perancangan tenaga kerja dan keputusan perniagaan.
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