Perform routine maintenance and repair on various access equipment, including scissor lifts, boom lifts, and aerial work platforms, ensuring optimal functionality and safety.
Diagnose and troubleshoot mechanical, electrical, and hydraulic issues on equipment, utilizing technical expertise and diagnostic tools to identify root causes.
Conduct pre-delivery inspections and post-rental checks to ensure all equipment meets quality standards and client requirements.
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Customer Service
Technical Support
Helpdesk Management
Medical Device Support
Problem-Solving
Communication Skills
Troubleshooting
Customer Relationship Management
Electronics
Electrical Knowledge
We are seeking a dedicated and skilled Senior Technical Support Engineer to join our dynamic team. The successful candidate will play a crucial role in ensuring customer satisfaction by providing technical support, troubleshooting issues, and delivering effective solutions. As a Technical Support Engineer, you will work closely with customers, internal teams, and third-party vendors to resolve technical issues promptly.