Plans, directs, and coordinates manufacturing processes by providing technical support in the development, implementation and maintenance of manufacturing methods by performing the following duties.
Confers with production group concerning product design and tooling to ensure efficient production methods.
Coordinates with R&D to determine product specifications and design changes and responds to their request....
Negotiate with supplier for the best offer and approve term and condition to the best interest of company.
Responsible for sourcing, selecting and negotiating with supplier to constantly Struve for best purchase price while maintaining the highest level of quality, reliability and services.
Ensure good quality and delivery from supplier....
Manages all the quality issues associated with suppliers and acts as the main point of contact between suppliers and Corporate QA.
You will work directly with the supplier to improve their manufacturing process change and relocation/equipment change, reworking/sorting arrangement, and lead time management.
Support the Supply Chain group in resolving all factory line-down issues by obtaining the necessary technical details on time to make the right engineering decisions....
Lead the geographic profitability development of designated Strategic Business Customer (SBC) & prospects through positioning DHL as a strategic business partner, and delivering agreed programmes, through a team drawn from across the DHL network.
Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximises growth within the existing account base so that the required account sales results are achieved.
Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts....
Differentiate from competition by providing customer personalized approach and service through an Indoor Sales Support team set up by local station (KUL, PEN, JHB).
Support and contribute to the commercial team objective of customer retention and development of the assigned Area Sales Development Group customers by attending to customer’s requirement and work closely with the Sales team. This includes identification of opportunities for service improvement.
Work closely with Sales team to provide Customer relationship management and after sales service. This includes, but not limited to, the coordination of shipment bookings through Customer Service team....
Build AI-powered applications, AI agents, and Copilot experiences using Large Language Models (LLMs) and modern AI technologies.
Design and optimize LLM-based solutions, including prompt engineering, tool/function calling, Retrieval-Augmented Generation (RAG), GraphRAG, and agentic workflows.
Design, develop, and integrate knowledge graph and graph database solutions (e.g., Neo4j, Cosmos DB) to model complex business relationships, enhance contextual understanding, and improve AI reasoning capabilities....