Strategies and lead end-to-end training and development programmes across the store network, covering onboarding, continuous learning, and staff capability building.
Partner with HR to support field operations succession planning, staff retention initiatives, and leadership pipeline readiness.
Design and deliver operational training on SOP compliance, cashiering, customer service, service recovery, and store performance standards.
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Full Ownership of Outlet Operations — Take full ownership of the outlet's overall business operations and performance, including sales, cost control, staffing, compliance, and guest experience across dine-in, takeaway, catering, and delivery channels.
People Management — Lead, train, coach, and develop the wider restaurant team, including staff scheduling, performance management, and succession planning.
Problem Solving — Identify root causes of operational, staffing, and service issues, and act decisively to resolve them, escalating only when necessary.
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We’re looking for a proactive, people-focused and organised HR & Administrative professional to join our team.
In this role, you’ll be responsible for supporting and managing day-to-day HR operations including employee administration, payroll coordination, statutory matters, staff training and employee engagement activities.
This is a great opportunity for someone looking to grow their HR career within an ICT company while gaining hands-on experience across a wide range of human resources and administrative functions. If you’re eager to learn and make a positive impact on our workplace, we’d love to hear from you!
Expand your HR operations experience by running payroll and statutory submissions, ensuring accuracy and timely filings for EPF, SOCSO and EIS.
Process end-to-end recruitment and onboarding flows, including contract stamping and CP22 submissions, to improve new hire experience and reduce time-to-productivity.
Sharpen your compliance skills by handling HRDCorp claim submissions, liaising with regulators like JTK and LHDN, and keeping audit-ready records.
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Expand your HR operations experience by running payroll and statutory submissions, ensuring accuracy and timely filings for EPF, SOCSO and EIS.
Process end-to-end recruitment and onboarding flows, including contract stamping and CP22 submissions, to improve new hire experience and reduce time-to-productivity.
Sharpen your compliance skills by handling HRDCorp claim submissions, liaising with regulators like JTK and LHDN, and keeping audit-ready records.
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Class Delivery & Floor Leadership: Spend ~50% of working hours delivering Gold-standard classes and driving lobby/member engagement. Use floor time to model exceptional service, build parent relationships, and identify real-time sales opportunities.
Team Leadership & HR: Build a high-accountability culture. Oversee all gym staffing, conduct mid-year and year-end performance reviews, and ensure every team member has a career development plan with corresponding training actions. Partner with the Gym Leader and HR on recruitment, retention, and employee relations.
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Our client is a growing halal-certified fast-food chain in Malaysia blending oriental and American flavours. They are seeking a strategic, hands-on HR Manager to lead HR strategy and operations to support rapid store expansion, ensure compliance with Malaysian labour laws and halal requirements, and drive recruitment, training, performance management and culture initiatives across the business.
Operations & Revenue Management: Drive quarterly revenue targets, monthly enrolled/paid (E&P) member growth, intro-visit (IV) scheduling, and retention rates. Monitor weekly sub-KPIs (enrolments, cancellations, collections) and proactively pivot strategies to close performance gaps. Present data-driven performance reviews to the Gym Leader.
Class Delivery & Floor Leadership: Spend ~50% of working hours delivering Gold-standard classes and driving lobby/member engagement. Use floor time to model exceptional service, build parent relationships, and identify real-time sales opportunities. You're not just managing from the office—you're leading from the floor.
Team Leadership & HR: Build a high-accountability culture where excellence is the standard. Oversee all gym staffing, conduct mid-year and year-end performance reviews, and ensure every team member has a career development plan with corresponding training actions. Partner with the Gym Leader and HR on recruitment, retention, and employee relations.
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FZ ENERGY STORAGE SYSTEMS SDN BHD (“FZESS”) was incorporated with the main objective of providing supply, delivery, installation, testing, and commissioning of products and solutions related to energy storage systems, uninterruptable power supply (UPS), and renewable energy, including engineering services, procurement, and construction support.
Mission - Optimize the energy portfolio and take responsibility for enabling a sustainable future
Vision - Provide one-stop solutions for clean energy and become the green industry leader
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