100+ U Mobile Jobs - July 2026 - Urgent Hiring

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Undisclosed
  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
6 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
6 days ago
Undisclosed

KL City

  • Lead and develop the Training and Quality Assurance teams through coaching, mentoring, performance management, and capability development.
  • Manage Learning & Development initiatives, including onboarding, training delivery, competency assessments, and continuous learning programmes.
  • Oversee Quality Assurance and Compliance by monitoring customer interactions, conducting calibration sessions, and ensuring adherence to quality standards and regulatory requirements. ...
Posted
6 days ago
Undisclosed

KL City

  • Lead and manage the Enterprise Outreach team, providing coaching, performance management, and workforce planning to achieve business KPIs.
  • Drive outbound sales and customer engagement by overseeing acquisition, retention, lead management, and customer escalations.
  • Plan and execute outbound campaigns across voice, WhatsApp, SMS, and digital channels while ensuring accurate CRM and customer data management. ...
Posted
7 days ago
Undisclosed
  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
7 days ago
Undisclosed

KL City

  • Lead and develop the Training and Quality Assurance teams through coaching, mentoring, performance management, and capability development.
  • Manage Learning & Development initiatives, including onboarding, training delivery, competency assessments, and continuous learning programmes.
  • Oversee Quality Assurance and Compliance by monitoring customer interactions, conducting calibration sessions, and ensuring adherence to quality standards and regulatory requirements. ...
Posted
7 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
7 days ago
Undisclosed

KL City

  • Monitor and evaluate customer interactions across voice, WhatsApp, and digital channels to ensure service quality and compliance with company standards.
  • Conduct quality assessments and analyze performance trends, preparing reports and identifying areas for improvement and corrective actions.
  • Provide coaching support by delivering quality feedback to Trainers and Operations Managers and monitoring improvement after coaching sessions. ...
Posted
7 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
7 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
8 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
8 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
8 days ago
Undisclosed
  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
8 days ago
Undisclosed

Malaysia

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
8 days ago
Undisclosed
  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
8 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
9 days ago
Undisclosed
  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
9 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
9 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
9 days ago
Undisclosed

KL City

  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021) ...
Posted
9 days ago
Undisclosed
  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
9 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
9 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
10 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
10 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
10 days ago
Undisclosed

Wilayah Persekutuan Kuala Lumpur, Malaysia

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
10 days ago
Undisclosed

KL City

  • Job Summary
  • The Senior Manager, Experience & Transformation, is responsible for leading service quality, capability development, customer experience transformation, and operational excellence across the Contact Centre. This role oversees Quality Assurance (QA) and Learning & Development (L&D) functions while driving end-to-end customer experience improvement across all service channels, including inbound voice, digital channels, case management, and enterprise customer support. The role serves as the bridge between customer insight and operational execution by translating Voice of Customer (VOC), customer pain points, market expectations, and business priorities into measurable service improvements.
  • Working closely with Brand CX Team, this role ensures customer expectations and brand experience strategies are translated into operational excellence, service recovery, and customer journey improvements across all touchpoints. This position supports the Contact Centre’s transformation into a strategic customer experience and revenue-enabling organization. ...
Posted
11 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
11 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
11 days ago
Undisclosed

KL City

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024) ...
Posted
11 days ago