Defining the Scope:Working with stakeholders to clearly define what the project will and will not deliver to prevents scope creep, where the project grows beyond its original boundaries.
Provide comprehensive administrative support to the management team, including managing calendars, scheduling meetings, and coordinating travel arrangements.
Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
Lead and manage a team of shipping documentation specialists, providing guidance, training, and performance feedback to ensure efficient and accurate processing of all shipping documents.