Assist in the development and execution of integrated marketing campaigns across various channels, including digital, social media, email, and traditional advertising, to drive brand awareness and lead generation.
Content Alchemist: Create engaging content in a range of formats, from website articles and fun social media posts to video scripts. Cover the latest tech trends, gadgets, telco plans, and anything digital that affects Malaysians.
Answering inbound calls from customers in Mandarin (Traditional) and English, providing accurate information regarding flights, bookings, and airline services
Role DescriptionWe are looking for a highly organized, curious, and detail-oriented individual to join Client’s marketing team as a Marketing Operations Executive. This role will play a critical role in marketing operations and administration, supporting the smooth execution of commercial activities, documentation, approvals, meetings, and cross-functional coordination. At the same time, it offers a valuable opportunity to learn how marketing works inside a leading multinational pharmaceutical company, including exposure to campaign execution, stakeholder engagement, and working on marketing initiatives including for a new product launch. The ideal candidate is someone who is hands-on, eager to learn, self-driven, and committed to delivering work with accuracy, ownership, and high standards.ResponsibilitiesSupport day-to-day marketing operations and administrative processes with a high level of accuracy, professionalism, and ownership.Prepare, track, and submit required documentation through Client systems in a timely and compliant manner.Coordinate with internal stakeholders to navigate approval processes, material submissions, and project timelines on track.Support marketing content creation, including creating and adapting marketing materials, securing approvals, liaising distribution, and content management.Support external marketing events, including vendor management, pre-meeting coordination, event operations, and post-activity documentation.Assist with internal meeting coordination, including project administration, record keeping, follow-up actions, vendor coordination, and email documentation.Contribute to marketing operational readiness for new product launch.Perform other duties and special projects as assigned.
Project & Fleet Coordination: Act as the primary point of contact for corporate clients and our delivery fleet across various enterprise projects, ensuring seamless and timely execution.
Provide exceptional customer service to all shoppers, primarily in Mandarin, addressing inquiries, resolving complaints, and offering product information to ensure a positive shopping experience.