As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
Success means calm, organised shifts, happy guests and a team that can run smooth services with minimal escalation.
You will collaborate closely with kitchen staff, bar teammates and management, using tools like the POS, reservation lists, station checklists and basic stock tracking....
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating
Provide excellent online and offline customer service, answer inquiries, resolve issues, offer after-sales service, and maintain good customer relationships.
Handle customer complaints or issues efficiently and professionally.
Proactively follow up on customer issues and effectively manage handovers when colleagues are on leave....
Hotel Management
Housekeeping
Training
Tourism
Tourism Marketing
Reporting
Travel Management
Online Travel Agency Booking
Communication
Customer Service
Guest Experience Leader
Leadership
Attention to Detail
Analytical Thinking
Problem Solving
Problem Management
As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
Success means calm, organised shifts, happy guests and a team that can run smooth services with minimal escalation.
You will collaborate closely with kitchen staff, bar teammates and management, using tools like the POS, reservation lists, station checklists and basic stock tracking....
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating
Safely operate a company van to transport goods and materials to designated locations within the Klang Valley and surrounding areas, adhering to all traffic laws and company policies.
Plan and execute efficient delivery routes, optimizing for time and fuel consumption, while ensuring timely arrival at customer sites and internal destinations.
Conduct pre-trip and post-trip vehicle inspections to ensure the van is in good working order, reporting any mechanical issues or defects promptly to the fleet manager....