We are looking for 1st Level IT Helpdesk Personnel to provide onsite technical support at our office in Setia Alam. The role involves handling end-user issues, performing basic troubleshooting, and ensuring timely resolution of IT-related concerns.
Key Responsibilities
Handle end-user support requests related to hardware, software, and basic network issues
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• You must provide first-line technical support for end-user hardware, software, network, and system-related issues, ensuring timely resolution and minimal disruption to business operations.
• You are expected to diagnose and resolve incidents involving desktops, laptops, mobile devices, printers, peripherals, and enterprise applications through various support channels.
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We are seeking an experienced Server Platforms Validation Sr.Engineer with deep expertise in Linux, Hyper-V, Proxmox, servers, storage systems, and datacenter operations. This role requires advanced technical knowledge to configure systems based on customer requirements and to troubleshoot and resolve complex Proxmox and Hyper-V issues.
The position involves direct coordination and collaboration with technical personnel across multiple specializations. The environment is fast-paced with high expectations for quality, communication, and turnaround time.
Candidates must demonstrate extensive experience with virtualization technologies, firmware patching, and Linux environments.