Reports directly to Technical Director, the Solutions Architect combines deep technical knowledge and a keen understanding of how to address critical business needs through ICT Solutions. Externally, this role works closely with the Sales team to close deals, supporting the team through the full sales process of solution engineering, such as architectural design, solution presentation, standard and customized solution demonstration, customer workshop, proposals development, and work with sales team to answer RFI/RFP as well as project kickoff.
Manage the full sales cycle — from cold calling, canvassing and handling enquiries, to conducting presentations, preparing quotations, closing deals, and ensuring excellent after-sales support.
Reviews complex issues (e.g., multiple components of a Windows Servers) and work with internal stake holders and external vendors to resolve such complex issues. Ensures proper communication to the management on the status of the issue.
Participate in a cross-functional team in order to be able to perform all the tasks required to deliver the relevant products, services, processes and systems
We are looking for individuals that are passionate about cyber research and enjoy experimenting with disruptive, revolutionary ways of doing things. Thinking out of the box and having the perseverance to work through new ideas is key.