Contribute to design language system standards, components, and documentation, applying strong design craft and technical fundamentals as the foundation of the role.
Lead design across a portfolio of agency engagements — owning outcomes, supporting project teams, and driving modernisation across different domains and contexts
Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets
Lead design across a portfolio of agency engagements — owning outcomes, supporting project teams, and driving modernisation across different domains and contexts
Conduct literature reviews and industry scans on foundation models, including LLMs, multimodal models, computer vision models, multi-agent systems, and tool-augmented LLM frameworks
Lead design across a portfolio of agency engagements — owning outcomes, supporting project teams, and driving modernisation across different domains and contexts
Proven track record managing capacity planning models, inventory forecasting spreadsheets, or workflow process maps in a fast-paced operations environment
Lead the technical design and implementation of ServiceNow CSM solutions and Public Sector Digital Services initiatives, ensuring they align with enterprise architecture standards and citizen service best practices. Develop and maintain custom applications using App Engine that enhance CSM functionality and support digital government service delivery capabilities.
Lead the technical design and implementation of ServiceNow CSM solutions and Public Sector Digital Services initiatives, ensuring they align with enterprise architecture standards and citizen service best practices. Develop and maintain custom applications using App Engine that enhance CSM functionality and support digital government service delivery capabilities.