14 Zendesk Jobs - September 2026

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Customer Service Executive (Fintech) Customer Service Executive (Fintech)

Agensi Pekerjaan XGiants Consulting Malaysia Sdn Bhd

MYR6,000 - MYR6,500 Per Month

Contract

Mid Valley City, WP Kuala Lumpur

Near Train Station

Provide professional and timely customer support through email, with additional support via chat or other channels when required.
Handle a high volume of customer enquiries while maintaining accuracy, efficiency, and a positive customer experience.
Understand customer concerns, identify their needs, and provide clear and appropriate solutions based on established processes and guidelines. ...

Customer Service Zendesk

Posted

24 days ago

Customer Support Specialist (Shift Based) Customer Support Specialist (Shift Based)

Tranglo Sdn Bhd

MYR3,000 - MYR4,000 Per Month

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Provide exceptional customer support to clients experiencing issues with InternationalBalance Transfer (GloTransfer) and Cross Border Payment (GloRemit) services.
Respond to customer inquiries and requests through various communication channels,including email, phone calls, and live chat.
Monitor, diagnose, and resolve technical issues related to transactions promptly andefficiently. ...

Troubleshooting Microsoft Excel

Posted

2 months ago

Client Support Specialist Client Support Specialist

Tranglo Sdn Bhd

MYR3,000 - MYR4,000 Per Month

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Provide exceptional customer support to clients experiencing issues with InternationalBalance Transfer (GloTransfer) and Cross Border Payment (GloRemit) services.
Respond to customer inquiries and requests through various communication channels,including email, phone calls, and live chat.
Monitor, diagnose, and resolve technical issues related to transactions promptly andefficiently. ...

Troubleshooting Microsoft Excel

Posted

2 months ago

Customer Care Specialist Customer Care Specialist

Tranglo Sdn Bhd

MYR3,000 - MYR4,000 Per Month

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Provide exceptional customer support to clients experiencing issues with InternationalBalance Transfer (GloTransfer) and Cross Border Payment (GloRemit) services.
Respond to customer inquiries and requests through various communication channels,including email, phone calls, and live chat.
Monitor, diagnose, and resolve technical issues related to transactions promptly andefficiently. ...

Troubleshooting Microsoft Excel

Posted

2 months ago

Customer Relations Specialist Customer Relations Specialist

Tranglo Sdn Bhd

MYR3,000 - MYR4,000 Per Month

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Provide exceptional customer support to clients experiencing issues with InternationalBalance Transfer (GloTransfer) and Cross Border Payment (GloRemit) services.
Respond to customer inquiries and requests through various communication channels,including email, phone calls, and live chat.
Monitor, diagnose, and resolve technical issues related to transactions promptly andefficiently. ...

Troubleshooting Microsoft Excel

Posted

2 months ago

Technical Support Specialist Technical Support Specialist

Tranglo Sdn Bhd

MYR3,000 - MYR4,000 Per Month

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Provide exceptional customer support to clients experiencing issues with InternationalBalance Transfer (GloTransfer) and Cross Border Payment (GloRemit) services.
Respond to customer inquiries and requests through various communication channels,including email, phone calls, and live chat.
Monitor, diagnose, and resolve technical issues related to transactions promptly andefficiently. ...

Troubleshooting Microsoft Excel

Posted

2 months ago

Customer Service Representative Customer Service Representative

Tranglo Sdn Bhd

MYR3,000 - MYR4,000 Per Month

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Provide exceptional customer support to clients experiencing issues with InternationalBalance Transfer (GloTransfer) and Cross Border Payment (GloRemit) services.
Respond to customer inquiries and requests through various communication channels,including email, phone calls, and live chat.
Monitor, diagnose, and resolve technical issues related to transactions promptly andefficiently. ...

Troubleshooting Microsoft Excel

Posted

2 months ago

Zendesk Engineer Zendesk Engineer

Esync Software Services Sdn Bhd

Full Time

Singapore

Administer and configure Zendesk: triggers, automations, macros, SLAs, views, routing, custom fields, and apps.
Administer and configure JIRA: projects, workflows, schemes, permissions, automation rules, and dashboards.
Design and build integrations between Zendesk, JIRA, Salesforce, and internal systems using webhooks, REST APIs, and middleware — e.g. syncing tickets to Salesforce cases/accounts so sales and support share a single customer view. ...

Posted

17 days ago

Senior Product Sales Specialist (Employee Service) Senior Product Sales Specialist (Employee Service)

ZENDESK SINGAPORE PTE. LTD.

Full Time

Singapore

Strategise on Sales Strategy: Partner with our core sales teams to drive Service Management opportunities from discovery to close — while carrying real responsibility for pipeline and bookings.
Run the Technical Discovery: Lead discovery with IT, HR, Facilities, Finance, and other service owners — mapping their current environment, integrations, workflows, and data model — to uncover the real requirements beneath the stated ones.
Demonstrate With Authority: Help craft and deliver compelling, domain-specific demonstrations and proofs-of-concept, tailored to the customer’s actual use cases, that stand up to scrutiny from technical evaluators and service management practitioners alike. ...

Posted

2 days ago

Forward Deployed Engineer - AI - Solutions Forward Deployed Engineer - AI - Solutions

ZENDESK SINGAPORE PTE. LTD.

Full Time

Singapore

Lead end-to-end technical delivery of AI agent and LLM-powered solutions: discovery, scoping, system design, PoC, production rollout, and operational handoff.
Build production-grade integrations and custom connectors (APIs, data pipelines, RAG systems) to surface high-quality signals into Zendesk AI workflows.
Troubleshoot and resolve escalated technical blockers across data, infra, and model behavior. Act as the field’s final line of defense for complex issues. ...

Posted

2 days ago

Principal AI Specialist - Customer Success Principal AI Specialist - Customer Success

ZENDESK SINGAPORE PTE. LTD.

Full Time

Singapore

Drive AI adoption through outcome-driven engagement throughout the customer’s journey and by being a product expert using Zendesk’s Advanced AI Agents
Be the AI specialist partner in Success for the Customer Success organisation, functioning as an internal business partner and driving AI adoption into overall success planning
Work hand in hand with Customer Success, Professional Services and ProdDev to ensure customers are realising value with AI ...

Posted

14 hours ago

Senior SMB AE - SEA Senior SMB AE - SEA

ZENDESK SINGAPORE PTE. LTD.

Full Time

Singapore

Drive top-line revenue growth by acquiring new customers and developing strategies for account expansion.
Manage and nurture customer relationships ensuring high satisfaction and retention levels.
Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability. ...

Posted

24 days ago

Senior Enterprise Account Executive Senior Enterprise Account Executive

ZENDESK SINGAPORE PTE. LTD.

Full Time

Singapore

Experience Baseline: BA/BS degree or equivalent practical experience, backed by at least 12 to 15 years of quota-carrying B2B Enterprise SaaS sales experience (experience in Customer Experience, or high-growth enterprise platforms is highly preferred).
Language & Cultural Mastery: Fluency in both English and Bahasa Indonesia is mandatory. You must possess the native-level linguistic nuance and corporate vocabulary required to negotiate complex legal, procurement, and commercial contracts with C-level executives in Jakarta (Bapak/Ibu level interaction).
Proven Enterprise Track Record: A documented history of consistently crushing enterprise quotas, closing multi-year six/seven-figure deals, and managing sales cycles spanning 6 to 12+ months. ...

Posted

25 days ago

Change Management Specialist Change Management Specialist

Tranglo

Full Time

KL City

Review, assess, and validate Change Requests (CRs) prior to development approval.
Conduct detailed impact analysis (technical, financial, operational, compliance).
Ensure proper UAT, regression testing, and stakeholder sign-off. ...

Posted

8 days ago