Lead and supervise the day-to-day activities of the benefits payment process, including Surrender, Maturity, Withdrawal and Cancellation of Life and Family Takaful, ensuring timely and accurate completion
Build and ship production solutions. Develop AI-enabled applications and services from prototype to production, with ownership of quality, reliability and ongoing improvement.
Selects, trains, develops, and coaches team members, assesses their performance, and provides recommendations on other human resource issues (e.g., promotions, transfers, salary administration and terminations).
Claims Management: Investigate, evaluate, and settle third-party bodily injury claims in a timely and efficient manner. This includes gathering relevant information and analyzing medical reports and other documentation.
To ensure the Sales function meets all internal and external governance and regulatory requirements and have in place a robust first line of defense that demonstrates effective controls and best practice.
Supervise and coordinate the day-to-day processing of policy servicing requests, ensuring compliance with internal procedures, service standards, regulatory requirements, and turnaround times.
Provides strategic advisory to address assurance‑related challenges, including identification of control gaps, policy interpretation, while supporting effective decision‑making of senior management.