Full Time Customer Service & Service Advisor Jobs, Salary up to MYR 6,000 in Antu Auto Services WP Kuala Lumpur - Maukerja

Fluent in Bahasa Malaysia, English, and Mandarin

Minimum 2 years of experience as a Service Advisor or Front Desk Supervisor

Strong communication and negotiation skills, with the ability to handle difficult customers and major complaints professionally

Prior experience in the automotive repair industry is an advantage

Greet walk-in customers, guide vehicle parking, and arrange maintenance workstations

Handle incoming calls, register customer details, vehicle plate numbers, and record basic fault information

Prepare maintenance work orders and input vehicle information into the system

Maintain cleanliness of the reception area, serve refreshments, and organize documents

Assist senior front desk staff with document copying, record management, and filing of maintenance orders

Respond to customer inquiries via WeChat and manage appointment scheduling