- Lebuhraya Setia Alam Shah Alam Selangor Malaysia 40170
Kerja Sepenuh Masa Fibre Admin Operation (Backend Support), Gaji tinggi MYR 2,500 di Matchlink Selangor - Maukerja
Posted
19 hours ago • Closing
31 Aug 2026
Jadilah pemohon terawal!
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Kelayakan
Minimum SPM with 1–2 years of relevant working experience.
Experience in customer service or back-office support.
IT/networking/software/hardware knowledge is an added advantage.
Able to communicate with customers via calls and WhatsApp.
Experience in the telco industry (e.g. Maxis, Unifi, or CelcomDigi) is an advantage.
Good communication, coordination, and problem-solving skills.
Technically savvy, adaptable, and willing to learn.
Proficient in English and Bahasa Malaysia.
Tanggungjawab
Coordinate fibre installation and troubleshooting appointments.
Handle customer enquiries, complaints, and support tickets.
Liaise with installers and service partners to ensure timely issue resolution.
Provide basic post-installation technical support.
Ensure service delivery meets SLA and customer satisfaction targets.
Manfaat
- Additional leave
- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Kemahiran
Admin
Peringatan Penting
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