Kerja Sepenuh Masa Customer Support Specialist, Gaji tinggi MYR 5,000 di Agensi Pekerjaan TalentConsult WP Kuala Lumpur - Maukerja

Step into the world as a Cantonese Customer Service Executive! Support Cantonese-speaking customersthrough calls, emails, and chats, solving problems and making a real difference every day.

If you are passionate about helping people, possess strong communication skills, and enjoy solving problems in a fast-paced environment, this role is for you!

Location: nearby KL Sentral
Working Hours: 5 days per week, 9 hours per day (Shift between 8pm-8am)

Salary:

Basic start from RM4000 depends on position +KPI+Night Shift

Job Requirements

• Proficient in English and Cantonese

• Minimum SPM qualification or above

• At least 6mths experiences in Customer Service

• Strong communication and interpersonal skills

• Customer-focused with good problem-solving abilities

• Able to multitask in a fast-paced environment

• Detail-oriented with strong accuracy and organizational skills

• Positive attitude with a willingness to learn

• Handle customer enquiries via phone, email,and live chat

• Provide accurate information and appropriate solutions to customers

• Resolve customer issues professionally and efficiently

• Record and maintain accurate customer information

• Escalate complex cases when necessary

• Follow company policies, procedures, and service standards

• Deliver excellent customer experiences across all interactions

• Annual Leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• Medical Insurance
• Training Provided
• Allowance Provided
• Overtime Pay
• 5 Working Days