Kerja Sepenuh Masa, Manager, GSA di AirAsia Malaysia WP Kuala Lumpur - Maukerja

• Bachelor’s degree in Business, Marketing, Hospitality, Aviation, or related field.

• 5–10 years of experience in airline sales, travel industry, OTA, or commercial partnerships.

• Strong understanding of airline distribution, BSP, and travel trade ecosystem.

• Proven track record in sales growth and account management.

• Excellent negotiation, communication, and presentation skills.

• Proficiency in computer skills (MS Office, Google Suite, CRM and reporting tools)

• Ability to work independently and manage multiple stakeholders.

• A proactive approach to problem-solving and achieving targets

Sales & Revenue Growth

• Develop and execute market sales strategies to achieve revenue, passenger & load factor targets.

• Drive sales performance through travel agencies, OTAs, and trade partners.

• Monitor market trends, competitor activities, and pricing strategies.

Relationship Management

• Manage relationships and conduct regular business reviews with GSAs & key partners, including performance review with GSA against agreed KPI and sales targets

• Negotiate commercial agreements, incentives, and joint marketing campaigns.

• Represent the company at industry events, trade shows, and networking functions.

• Ensure GSAs maintain service quality, reporting accuracy, and brand standards

Market Development

• Analyze local market demand and customer behavior.

• Recommend route opportunities, promotional strategies, and seasonal campaigns.

• Collaborate with marketing teams on brand visibility and trade engagement initiatives.

Operational Coordination

• Coordinate with internal departments such as revenue management, operations, finance, and customer service.

• Ensure GSAs comply with company standards, policies, and reporting requirements.

• Monitor booking performance, sales pipelines, and operational KPIs.

Reporting & Performance Analysis

• Prepare sales forecasts, market intelligence reports, and performance presentations.

• Track KPIs including revenue, yield, conversion, and agency productivity.

• Provide strategic recommendations to senior management.

• Annual Leave
• EPF
• SOCSO
• EIS