Full Time Franchising Manager Jobs, in Agensi Pekerjaan Talent Recruit WP Kuala Lumpur - Maukerja

• Bachelors degree in Business, Marketing, Education Management, or a related field.

• Minimum 5 years of experience in franchise development, business development, or operation management (preferably within the Food & Service industry).

• Ability to manage multiple franchise operations efficiently.

• Good communication skill in English.

Franchise Expansion & Development

• Identify, evaluate, and recruit qualified franchise partners aligned with the company's mission and values.

• Develop and execute strategies to drive franchise growth in targeted markets.

• Manage the end-to-end franchise acquisition process, including prospecting, presentations, negotiations, and onboarding.

Franchise Operations Support

• Ensure franchisees adhere to operational, financial, and brand standards.

• Provide guidance and support during pre-opening and post-opening phases.

• Coordinate training and development programs for new and existing franchisees.

Relationship Management

• Build and maintain strong relationships with existing and prospective franchisees to ensure mutual business success.

• Support franchisees in business setup, operations, and performance optimization.

• Conduct regular reviews and provide business insights, market updates, and guidance to franchise partners.

• Serve as the primary liaison between the franchisor and franchisees.

• Address and resolve franchisee concerns or conflicts promptly and effectively.

Strategic Planning & Market Research

• Analyze market trends, competitor activities, and potential territories to identify expansion opportunities.

• Collaborate with the marketing and operations teams to plan promotional activities for franchise recruitment and brand visibility.

• Contribute to the development of franchise policies, business models, and performance frameworks.

Compliance

• Ensure franchisees adhere to the company's standards, operational guidelines, and brand integrity.

Performance and Reporting

• Monitor franchise performance metrics (sales, profitability, customer satisfaction).

• Prepare reports and present performance updates to senior management.

• Recommend improvements to franchise systems, policies, and support mechanisms. 

• On-the-job training
• Friendly and supportive work environment
• Exposure to real business operations