Contract Onboarding Operations Analyst Jobs, Salary up to MYR 6,500 in Agensi Pekerjaan XGiants Consulting Malaysia WP Kuala Lumpur - Maukerja

Minimum 1 year of professional experience, preferably in KYC, AML/CFT, Compliance, Client Onboarding, or Financial Crime Operations.

Solid understanding of Know Your Customer (KYC), Customer Due Diligence (CDD), AML/CFT regulations, and risk-based compliance frameworks.

Experience managing the end-to-end onboarding lifecycle, including customer verification, document review, risk assessment, and escalation of high-risk cases.

Strong analytical and problem-solving skills with the ability to make sound risk-based decisions.

Process-oriented with excellent attention to detail and the ability to follow and improve operational procedures.

Strong communication skills in English (written and spoken).

Mandarin proficiency is mandatory (reading, writing, and speaking)

Cantonese proficiency is an added advantage.

Experience working in a fast-paced, global fintech or financial services environment is preferred.

Demonstrated ability to effectively utilize AI tools through clear, structured prompting to enhance productivity and quality across KYC reviews and onboarding workflows.

Conduct Client Due Diligence (CDD) and KYC reviews to evaluate customers from a compliance and financial crime risk perspective while ensuring an excellent client onboarding experience.

Manage the end-to-end customer onboarding process, ensuring compliance with AML/CFT regulations, internal policies, and risk management standards.

Review customer profiles, verify supporting documentation, and perform risk assessments to determine appropriate onboarding decisions.

Perform periodic KYC reviews, identify changes in customer risk profiles, and escalate high-risk cases where necessary.

Collaborate closely with the Compliance Team to ensure adherence to both local regulatory requirements and global compliance policies.

Support internal and external audits by maintaining accurate documentation and ensuring audit readiness.

Continuously identify opportunities to streamline and improve onboarding workflows, operational processes, and compliance controls.

Stay up to date with evolving AML/CFT regulations, financial crime trends, and regulatory developments.

Leverage AI tools through effective prompting techniques to improve the efficiency, consistency, and quality of KYC reviews and onboarding operations.