Kerja Sepenuh Masa Customer Service Representative | Near MRT Bukit Bintang & Monorail Imbi, Gaji tinggi MYR 3,300 di Telecontinent WP Kuala Lumpur - Maukerja

We Are Hiring – Immediate Start Available

Join a fast-growing Contact Centre / Call Centre / Customer Service team in the heart of Kuala Lumpur.

Location: Bukit Bintang / Imbi (5 mins to MRT & Monorail)

Your Earning Potential (transparent breakdown)

Base: RM2,150 - RM 2,350
+ KPI Bonus: up to RM1,000
+ Language Allowance: RM300
+ Shift & OT: based on roster
+ Retention Reward: up to RM1,000
= Total potential: RM4,450+/month

Plus you get:
5-day work week with 2 rest days
Staff discounts at selected outlets
Paid training — we'll teach you the telco side, you bring the people skills
Career growth — proven pathway from Agent → Senior → Team Lead
Prime location—You're 5 minutes from Bukit Bintang MRT & Imbi Monorail, No traffic jams. No expensive parking.

What you’ll do

• Be the friendly voice (and chat) answering customer questions on mobile, internet and billing.

• Guide customers step-by-step and turn complaints into compliments.

• Log case notes accurately while you talk.

• Spot chances to recommend plans or add-ons that genuinely help the caller.

You're a great fit if you…

• Have at least SPM (fresh grads, career switchers, part-timers looking for full-time — all welcome).

• Can chat comfortably in English & Bahasa Malaysia (Mandarin Speaking? That's your RM300 language allowance right there).

• Stay cool when things get busy and enjoy helping people.

• Are okay with rotating shifts including weekends (because telcos don't sleep, and neither do customer issues).

• Can start soon (immediate joiners move to the front of the queue)

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Annual Bonus
• Training Provided
• Allowance Provided
• Performance Bonus
• EIS