- Jalan Tanjung Indah Butterworth Pulau Pinang Malaysia 12300

Working Location
Job Description
Requirements
Excellent hands-on skills with eye for details
Ability to work independently.
Positive attitude and responsible character.
Pleasant personality with focus on excellence in customer service.
Prior working experience will be an added advantage.
Self-starter with good communication and interpersonal skill.
Possess self-confidence and be able to actively interact with all relevant parties.
Fresh graduate and SPM leavers are encourage to apply.
Required language(s): Mandarin, English and Bahasa Malaysia
Responsibilities
Resolving customer queries through inbound calls, emails, and live chats
Identifying customer needs and assisting them in using specific feature and functionalities in my client's social media platform
Following up with customers to ensure their issues are resolved
Professional customer service skills with a solutions mindset including the ability to deliver an exemplary customer experience
Exposure to handling inbound calls, email, and chat support
Benefits
Skills
Important Information
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