- Jalan Sultan Ahmad Shah George Town Pulau Pinang Malaysia 10050
Lokasi Kerja
Penerangan Kerja
Kelayakan
Job Description:
We are looking for a friendly, enthusiastic, and service-oriented Clinic Assistant to support the daily operations of our specialist clinic.
You will be responsible for providing excellent customer service, assisting with front desk duties, and ensuring patients receive a pleasant and efficient healthcare experience.
Job Requirements:
Minimum SPM/"O" Level. Diploma in Healthcare, Nursing, Medical Support, or a related field is an added advantage.
Fresh graduates and entry-level candidates are encouraged to apply.
Proficient in English, Bahasa Malaysia, Mandarin, and Hokkien. Mandarin proficiency is required to communicate effectively with Mandarin-speaking patients.
Good communication and customer service skills.
Basic computer knowledge is an added advantage.
Personal Attributes:
Friendly, caring, and patient-focused.
Responsible, reliable, and willing to learn.
Good teamwork and interpersonal skills.
Detail-oriented with good organisational skills.
Able to multitask in a fast-paced environment.
Maintains confidentiality and professionalism at all times.
Tanggungjawab
Job Responsibilities:
Register patients, schedule appointments, and manage front desk operations.
Greet and assist patients professionally and courteously.
Answer phone calls, WhatsApp messages, and general enquiries.
Assist doctors during consultations and prepare consultation rooms when required.
Dispense medication and perform basic administrative duties according to clinic procedures (where applicable).
Maintain accurate patient records and ensure confidentiality.
Assist with inventory management and restocking of medical and office supplies.
Maintain cleanliness and organisation of the clinic.
Work closely with team members to ensure smooth daily clinic operations.
Comply with all clinic policies, healthcare regulations, and standard operating procedures.
Manfaat
Kemahiran
Peringatan Penting
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