Sepenuh Masa BRANCH MANAGER TEARISTA Jobs, salary up to MYR 4,000 in GRANDMA TEA SDN BHD Taman Molek - Maukerja

Food & Beverage Branch Manager

Lead the Team, drive operational excellence, achieve business goals, and ensure every guest experiences the authentic Grandma Tea standard of quality and service.

RESPONSIBILITIES

Operations Management

• Oversee the entire branch/ outlet operation during assigned shifts to ensure smooth daily operations.
• Lead, coach, train, and motivate team members to achieve operational excellence.
• Handle customer feedback and resolve complaints professionally and efficiently.
• Ensure all employees comply with company SOPs, grooming, and uniform standards.
• Deliver outstanding customer service by engaging with guests and ensuring a memorable dining experience.
• Support recruitment, onboarding, training, and performance development of restaurant employees.
• Plan and supervise daily work schedules for kitchen, service, and cleaning teams.

Quality, Safety & Inventory

• Maintain high standards of food beverages quality, cleanliness, hygiene, and health & safety compliance.
• Monitor inventory levels and ensure timely ordering of stocks and supplies.
• Manage cash handling procedures, petty cash, and daily closing activities.
• Provide operational support in any area of the restaurant whenever required to ensure business continuity.

Inventory & Procurement Management

• Establish and maintain effective inventory management and stock control systems.
• Conduct regular stock counts and inventory audits.
• Monitor stock movement and investigate inventory variances.
• Minimise wastage, spoilage, and pilferage through effective controls.
• Ensure optimum stock levels are maintained to support business operations.
• Source, negotiate, and manage supplier relationships to obtain the best value and quality.
• Monitor purchasing activities to ensure compliance with approved budgets.

BENEFITS & REWARDS!

• Monthly Sales Incentives
• Attendance Incentive – RM200 per month
• EPF, SOCSO & EIS provided
• Pay As You Desire with our Earned Wage Access
• Annual Leave, Medical Leave & other leave benefits
• Career Growth & Leadership Development Opportunities
• Free Staff Meals Provided

QUALIFICATIONS

• Minimum 2-3 years of experience in similar positions in a high-volume, fast-paced restaurant.
• Proven experience as a Food & Beverage Supervisor or in a similar role.
• SPM or equivalent; a degree in hospitality or related field is a plus.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of food safety and sanitation standards.
• Proficiency in Microsoft Office Suite.

Pay: RM3,000.00 - RM4,000.00 per month

Work Location: In person