Full Time Customer Service Executive Jobs, Salary up to MYR 3,999 in Come Come Trading WP Kuala Lumpur - Maukerja

• Able to speak and read Mandarin (English & BM is an advantage)

• Minimum SPM / Diploma

• Good communication and problem-solving skills

• Basic computer knowledge & fast typing

• Responsible and detail-oriented

• Experience in e-commerce or customer service is preferred

• Fresh graduate are encourage to apply.

• Working day: 6 days of work per week on a rotating shift schedule basis.

• Location: Shamelin Business Park, KL

Benefits:

• EPF / SOCSO / EIS

• Annual Leave & Medical Leave

• Friendly working environment

• Career growth opportunity

• Reply customer inquiries via live chat, WhatsApp, phone call, WeChat & other platforms

• Assist customers with order tracking, delivery status, and after-sales issues

• Handle complaints, refunds, missing/damaged items, and delivery problems

• Coordinate with warehouse, riders, and operations teams

• Prepare daily/weekly customer service reports

• Ensure good customer satisfaction and service quality

• EPF
• SOCSO
• Training Provided