- BO2-C-13A, Menara 3, 3, Jalan Bangsar, KL Eco City Kuala Lumpur WP Kuala Lumpur Malaysia 59200

Working Location
Job Description
Requirements
You're a Great Fit If You
Diploma or Degree in any discipline.
Fresh graduates with relevant internship experience are encouraged to apply.
Candidates with Customer Service or Administrative experience are also welcome.
Able to communicate in Mandarin and English to support Mandarin-speaking customers and business partners.
Positive attitude and willingness to learn.
Organised, responsible and able to multitask.
Basic knowledge of Microsoft Office.
Bonus Points If You Have
Previous experience in Customer Service, Sales Administration or Customer Support.
Experience using CRM or ERP systems.
Experience in Retail, FMCG or E-Commerce industries.
Strong communication and problem-solving skills.
Working Location: KL Eco City, Kuala Lumpur
Working hours: Monday – Friday | 9:30 AM – 5:30 PM
Responsibilities
What You'll Be Doing
Responding to customer enquiries via phone, WhatsApp and LINE professionally.
Processing customer orders accurately and ensuring timely updates.
Following up on customer requests and resolving enquiries promptly.
Maintaining customer records and supporting documentation.
Assisting in administrative and operational tasks to support the Customer Service team.
Benefits
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
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