Kerja Dari Rumah Customer Support Technician Jobs, salary up to MYR 2,500 in Prospect Workforce Solution Sdn. Bhd. Johor Bahru - Maukerja

Job Details

• Company Background : Water and hygiene solutions

• Contract Durations : 6 months (renewable)

• Working Days/Hours : Mon - Fri (8.30am - 5.30pm)

• Location HQ : Mutiara Damansara, Petaling Jaya

• Location for JB : WFH & Work from office

Job Requirements

• Diploma with relevant working experienceor aDegree in Engineering or a related field (Mechanical)

• Possess own transportation and willing to travel to customer sites as required.

• Able to work independently and in a team environment.

• Basic knowledge of mechanical and electrical troubleshooting is an added

Job brief

Provide technical support through equipment installation, troubleshooting, servicing, and preventive maintenance at customer sites to ensure smooth operations and customer satisfaction.

Job Responsibilities

• Install and service equipment at customer sites.

• Troubleshoot/Fix technical issues/Product testing.

• Perform routine maintenance and inspections.

• Assist in product roll-out and startup, maintain current equipment and resolve faults as required

• Train customers on how to use the equipment properly.

• Prepare service reports after each visit.

• Respond to customer enquiries and support requests.

• Travel to customer locations when required

• Work closely with the Sales and Project teams

• Annual Leave
• EPF
• SOCSO
• EIS
• Medical Insurance
• Allowance Provided