- Persiaran Subang Damai Subang Jaya Selangor Malaysia 47640

Lokasi Kerja
Penerangan Kerja
Kelayakan
Looking for a career where your communication and negotiation skills can make a real impact?
Join us as a Collection Officer, where you'll connect with customers, understand their needs, and help them find suitable payment solutions. If you're confident, goal-oriented, and enjoy solving problems, we'd love to hear from you!
Location: Subang Jaya
Salary: Basic + Incentive up to 7%
Working Days: (May select fixed scheduled)
Tuesday to Saturday / Wednesday to Sunday / Thursday to Monday
Working Hours: (May select fixed scheduled)
10am to 7pm / 11am to 8pm / 12pm to 9pm
Requirements:
• Minimum SPM qualification with exp in collections, credit control, debt recovery, or customer service
• Diploma and above in Business Administration, Finance, Banking, Accounting and related
• Strong interpersonal and communication skills in Mandarin and English
• Strong negotiation and persuasion skills
• Able to work independently under pressure
Tanggungjawab
Follow up with customers regarding outstanding payments through calls, messages, and emails
Assist customers with payment arrangements and resolve payment-related enquiries
Maintain accurate records of customer accounts and collection activities
Monitor assigned accounts and follow up on outstanding balances
Handle customer concerns and complaints professionally
Achieve assigned collection targets and prepare regular reports
Escalate complex cases when necessary and ensure compliance with company policies
Manfaat
USJ 21
0.9 km
WAWASAN
1.0 km
TAIPAN
1.6 km
ALAM MEGAH
1.8 km
Peringatan Penting
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