Kerja Sepenuh Masa CUSTOMER RELATIONSHIP EXECUTIVE – KEY ACCOUNT MODERN TRADE - RETAIL SALES, Gaji tinggi MYR 4,500 di New Era Enterprises Federal Territory - Maukerja

CUSTOMER RELATIONSHIP EXECUTIVE – KEY ACCOUNT

MODERN TRADE / RETAIL SALES

ABOUT THE ROLE

This role will manage and support major retail chain accounts and other key customers across Malaysia. The position focuses on supporting sales growth, building strong relationships with buyers, ensuring product availability, collaborating with merchandising teams, and executing in-store sales and marketing activities.

JOB RESPONSIBILITIES

• Develop and maintain strong business relationships with bookstores, supermarkets, chain stores and Key Account customers.
• Manage daily communication and coordination with buyers, merchandisers and retail partners.
• Follow up on customer orders, stock availability, replenishment and operational matters.
• Manage existing accounts and support the achievement of monthly and annual sales targets.
• Monitor product listings, pricing, promotions, displays, barcodes and POSM materials with outlet merchandisers/promoters.
• Liaise with Operations on product listing, pricing, promotions, stock availability and new product introductions.
• Conduct regular store visits to monitor product displays, stock levels, pricing and sales performance.
• Monitor competitors’ pricing, promotions and market activities.
• Provide market feedback, customer updates and sales reports to Management.
• Support new product launches, promotional campaigns and in-store marketing activities.
• Support the day-to-day operations and coordination of e-commerce platforms.
• Identify opportunities to expand product distribution and develop new business opportunities.

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

• Cell phone reimbursement
• Free parking
• Health insurance
• Meal allowance
• Opportunities for promotion
• Professional development

Work Location: In person