Kerja Sepenuh Masa, Branch Sales Manager di Headmistress Group Federal Territory - Maukerja

Company Description

Headmistress Group Sdn Bhd is Malaysia’s premier Ayurvedic hair and beauty salon, specializing in hair loss solutions, hair growth treatments, and natural Ayurvedic beauty services and products.

The group operates six branches located in Sri Hartamas @ Publika, Bangsar, Subang Jaya, Ampang, Penang and also in Singapore offering convenient access for clients across key urban areas. With a focus on natural, clean, and minimalist beauty, Headmistress emphasizes holistic care and high-quality, plant-based formulations. The company values professional service, customer satisfaction, and continuous innovation in Ayurvedic hair and beauty care.

Role Description

The Branch Sales Manager is a full-time hybrid role based in our Sri Hartamas @ Publika branch. This role oversees daily branch sales operations, including meeting sales targets, monitoring performance, and ensuring effective execution of sales strategies.

The Branch Sales Manager leads and coaches the branch team, coordinates staff schedules, and promotes high levels of customer service and product knowledge. The position is responsible for driving revenue growth, managing promotions and campaigns, maintaining strong relationships with customers, and providing regular sales reports and insights to management.

The role also involves collaborating with marketing and operations teams to support brand initiatives and ensure smooth branch operations.

Qualifications

• Strong sales and business development capabilities, with experience in meeting targets, analyzing sales data, and implementing strategies to grow revenue.
• Demonstrated skills in branch or retail management, including staff supervision, performance monitoring, and day-to-day operational oversight.
• Excellent customer service and relationship-building skills, with the ability to handle customer inquiries, feedback, and service recovery professionally.
• Effective communication, interpersonal, and teamwork skills, including the ability to motivate and coach team members toward shared goals.
• Basic proficiency with office and sales reporting tools (e.g., spreadsheets, point-of-sale systems, CRM) and comfort working in a hybrid environment.
• Experience in beauty, wellness, or related retail industries is an advantage; familiarity with Ayurvedic or natural products is a plus.
• Diploma or degree in Business, Marketing, Management, or a related field preferred; equivalent experience in sales or branch management will be considered.
• Ability to work flexible hours as needed, including weekends or peak periods, and to travel between branches when required.