SALES EXECUTIVE
Job Scope
Responsible for managing customer enquiries, converting leads into sales, and building strong customer relationships to achieve the company’s monthly sales targets.
Key Responsibilities
- Handle customer enquiries through WhatsApp and social media platforms.
- Follow up with new, existing, and potential customers consistently.
- Understand customer requirements and recommend suitable products, designs, and packages.
- Prepare quotations and coordinate orders with the design and production teams.
- Convert incoming leads into confirmed orders and achieve monthly sales targets.
- Maintain good relationships with existing customers and encourage repeat orders.
- Keep customer and sales records updated accurately.
- Monitor hot, warm, pending, and follow-up leads.
- Provide excellent customer service throughout the ordering process.
- Prepare daily, weekly, and monthly sales reports.
- Work closely with the Marketing team to improve lead quality and sales conversion.
Requirements
- Diploma/Degree in Business, Marketing, Sales, Communication, or a related field.
- Fresh graduates are encouraged to apply.
- Good communication and negotiation skills in Bahasa Malaysia and English.
- Confident in communicating with customers through WhatsApp and phone calls.
- Sales-driven, proactive, disciplined, and target-oriented.
- Able to follow up with customers consistently and handle objections professionally.
- Basic knowledge of Microsoft Office / Google Workspace.
- Experience in sales, customer service, apparel, printing, or custom merchandise is an advantage.
DIRECT WS
************* PUAN FIRZANAH
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
- Flexible schedule
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person