- Lebuhraya Bukit Jalil Petaling WP Kuala Lumpur Malaysia 57000

Lokasi Kerja
Penerangan Kerja
Kelayakan
Diploma or Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field. Fresh graduates are welcome to apply.
Strong written and verbal communication skills in English, with proficiency in spoken Mandarin.
Basic understanding of programming, software systems, websites, and APIs.
Good organisational, time management, and follow-up skills, with strong attention to detail.
Proactive and responsible, with the ability to manage multiple tasks and follow through without constant supervision.
Able to communicate professionally with clients, third-party partners, developers, and internal teams.
Able to remain calm and professional when handling urgent issues or unhappy clients.
Willing to learn and use AI tools, including Claude Code, for technical investigation and daily tasks.
Comfortable working in a fast-paced environment where priorities may change
Added Advantages
Basic programming knowledge in any language.
Experience with JIRA or other project management tools.
Experience in project coordination, customer service, internships, or university projects.
Familiarity with AI tools such as Claude or Claude Code.
Spoken Cantonese.
Tanggungjawab
Project Coordination
Coordinate with clients, third-party partners, developers, and internal teams to ensure projects progress smoothly and remain on schedule.
Communication Management
Handle daily operational emails and written communications with clients, partners, and internal stakeholders.
Project Follow-up
Monitor project progress, follow up on pending tasks, identify blockers, and ensure action items are completed on time.
Requirements Gathering and Documentation
Gather new requirements from clients and partners, clarify details, and document them clearly for the development team using tools such as JIRA.
Technical Investigation
Use Claude Code and other available tools to investigate issues, understand system features, and perform preliminary checks before escalating confirmed problems to developers.
Issue and Risk Management
Identify potential delays, technical issues, and communication gaps, and raise them to the relevant team early.
Process Improvement
Identify operational pain points and project bottlenecks, propose practical improvements, and support suggestions with examples or relevant data where possible.
Project Documentation
Maintain meeting notes, project updates, decisions, deadlines, and action items to ensure information is recorded accurately and accessible to relevant team members.
Manfaat
AWAN BESAR
1.1 km
MUHIBBAH
1.3 km
ALAM SUTERA
1.4 km
Peringatan Penting
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