- Singapore
Kerja Sepenuh Masa, Guest Relations Officer cum Cashier di TungLok Teahouse - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Responsibilities
- Welcome and greet guests professionally, provide a warm first impression, and ensure a positive dining experience throughout their visit
- Manage guest reservations, seating arrangements, waiting lists, and enquiries while coordinating with the service team to ensure smooth guest flow
- Handle guest feedback, requests, and concerns professionally, providing appropriate solutions and escalating issues to management when required
- Perform cashier duties including operating the POS system, processing payments accurately through cash, card, and digital payment methods, issuing receipts, maintaining transaction records, and ensuring proper cash handling procedures
- Assist guests with menu enquiries, promotions, takeaway requests, and other service-related matters while delivering attentive and efficient customer service
- Maintain a clean and organized front counter and reception area, ensuring a welcoming environment for all guests
- Any other ad-hoc duties as assigned by the Company
- Prior experience in a similar role is preferred
- Excellent customer service and communication skills
- Friendly, positive attitude and team-oriented mindset
- Service oriented and passionate working in F&B industry
- Able to work on weekends and public holidays
- Ability to work in a fast-paced environment
Peringatan Penting
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