ABOUT THE ROLE
We are looking for a passionate and dependable individual to join our team at the café. This is a hands-on, multi-faceted role where no two days are the same — you will be caring for our resident cats, serving customers, managing café operations, and keeping everything running smoothly. If you love cats, enjoy working with people, and thrive in a dynamic environment, we would love to hear from you.
ROLES & RESPONSIBILITIES
Customer Experience
Provide warm, attentive customer service and respond to enquiries in a timely and professional manner
Check in customers upon arrival, process payments, and maintain accurate transaction records
Communicate and uphold house rules to ensure a safe and enjoyable environment for both guests and cats
Manage appointments, bookings, and waitlists efficiently
Cat Care & Welfare
Perform basic grooming tasks including brushing, eye cleaning, and nail trimming
Clean and maintain cat areas and litter boxes to uphold hygiene standards
Monitor cat behaviour and well-being throughout operating hours, escalating any health or behavioural concerns to management
Recognise signs of stress or illness in cats and act accordingly
Café Operations
Maintain overall cleanliness and tidiness of the café at all times
Conduct regular stock takes and manage inventory for food and beverage items, cat supplies, and retail products
Handle cash and operate POS systems; experience with point-of-sale or reservation platforms is a plus
Coordinate and prepare customer orders and product deliveries
SKILLS & COMPETENCIES
Prior experience in service, operations, administration, or personal assistant roles
Demonstrated experience managing schedules, appointments, or bookings
Comfortable in customer-facing environments with strong interpersonal and communication skills
Genuine interest in cats and animal care
Physically able to be on your feet for extended periods and perform light physical tasks such as lifting supplies and bending to clean
Able to remain composed under pressure and manage a busy café floor while ensuring cats are not overwhelmed by crowd noise or foot traffic
A team player who is willing to cover varied tasks across care, service, and admin as the situation demands
HOW TO APPLY
Send your resume and a short introduction telling us about yourself and your experience with cats. We welcome applicants of all backgrounds — what matters most is your attitude, reliability, and love for our feline friends.
Hourly Rate:
$10 - $14 / hour (depending on experience)
Commitment:
Weekends
Note: The monthly salary listed on this portal is an estimate based on 2 days in a month.