We are looking for a
Junior Customer Service Executive
to join our freight forwarding team.
Responsibilities
Handle daily customer enquiries and shipment follow-ups.
Coordinate
Air, LCL, FCL and local delivery
arrangements.
Liaise with customers, overseas agents, shipping lines, airlines, transporters and warehouses.
Prepare and check shipping documents such as HBL/MBL, HAWB/MAWB, DO and permits.
Monitor shipment status, ETD/ETA and delivery arrangements.
Assist with job costing, billing and monthly job closing.
Maintain accurate shipment records and provide timely updates to customers.
Support the sales and operations team on daily activities.
Requirements
Previous experience in freight forwarding/logistics is an advantage.
Good communication and customer service skills.
Organised, responsible and detail-oriented.
Able to multitask and work in a fast-paced environment.
Proficient in Microsoft Office.
Fresh graduates with a positive attitude and willingness to learn are welcome to apply.
Join us and build your career in the freight forwarding industry!
Additional Information:
Basic $2,800-$3,200/month
Working location: Central
Working days: Monday to Friday
Working hours : 9am to 6pm
Who We Are
Founded in 2004, Tim Logistics (S) Pte. Ltd.
built a strong reputation in international freight
forwarding with decades of experience and
industry expertise. In 2024, Tim Logistics was
acquired and rebranded as Airrowes Global Pte.
Ltd., bringing a fresh vision while continuing to
uphold the same dedication to excellence and
reliability.
Where We Operate
With offices in Jakarta and Singapore, we
leverage a strong global network to provide
seamless logistics solutions across air, sea,
and land.
Strong Carrier Partnerships
We maintain long-standing relationships with
major airlines, shipping lines, and transport
providers, ensuring priority space, competitive
rates, and reliable transit times for our
customers.