Kerja Sepenuh Masa, Sales Support Executive di Eastfound Malaysia Johor - Maukerja

Company Description Eastfound Malaysia Sdn Bhd, part of the Eastfound Group established in 1999, is a global supplier of material handling and warehouse storage solutions. The company specializes in manufacturing and supplying wire mesh decking, mesh containers, roll cages, trolleys, rollers, and conveyor-related components for industrial and logistics applications. With strong engineering support and vertically integrated production capabilities, Eastfound delivers consistent quality, cost efficiency, and scalable supply. The Malaysia facility enhances regional responsiveness while serving customers in North America, Australia, and Southeast Asia. Eastfound focuses on practical, reliable solutions that improve warehouse efficiency, optimize storage systems, and support long-term operational performance.
Role Description This is a full-time, on-site Sales Support Executive role based in Greater Johor Bahru. The Sales Support Executive will assist the sales team with preparing quotations, sales proposals, and order documentation, as well as maintaining accurate records in the CRM and internal systems. The role includes coordinating with production, logistics, and procurement teams to track order status, delivery schedules, and inventory availability. Daily responsibilities also involve responding to customer inquiries, preparing sales reports, supporting tenders and bids, and ensuring timely follow-up on leads and opportunities. The Sales Support Executive will contribute to continuous improvement of sales processes and provide administrative support to help achieve sales targets and enhance customer satisfaction.
Qualifications

• Strong skills in sales administration and order processing, including quotation preparation, documentation, and CRM data entry.
• Competence in customer service and communication, with the ability to handle inquiries, follow up with clients, and maintain professional relationships.
• Basic understanding of logistics and warehouse operations to coordinate delivery schedules, inventory checks, and internal workflows.
• Proficiency in MS Office (Excel, Word, PowerPoint) and comfort using ERP or CRM systems.
• Relevant experience in sales support, inside sales, or customer service within industrial, manufacturing, or logistics sectors is an advantage.
• Diploma or degree in Business, Marketing, Supply Chain, or a related field preferred, or equivalent practical experience.
• Strong attention to detail, organizational skills, and the ability to manage multiple tasks and deadlines.
• Ability to work collaboratively with cross-functional teams and