Kerja Sepenuh Masa, Senior Financial Analyst - Order to Cash di CBRE Asia Pacific Federal Territory - Maukerja

Job ID

296652

Posted

30-Sep-2026

Service line

Corporate Segment

Role type

Full-time

Areas of Interest

Accounting/Finance, Administrative

Location(s)

Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia

Office Location : CBRE KL BSO, Bangsar South

About The Role


The Senior Analyst – Order to Cash is responsible for executing end-to-end Order-to-Cash (OTC) activities, including customer master data maintenance, sales order processing, billing, revenue accounting and cash application within the designated financial ERP system. The role ensures transactions are processed accurately, completely and on time in line with customer contracts, supporting documentation, service-level agreements (SLAs), key performance indicators (KPIs) and applicable control requirements.

The role works closely with internal stakeholders and Digital & Technology (D&T) teams to resolve operational and system-related issues, support period-end closing and audit requirements, and deliver responsive service across supported regions and time zones

What You’ll Do

• Manage assigned activities across the end-to-end OTC cycle, including customer master data, sales orders, billing, revenue accounting and cash application.
• Review customer contracts, approvals and supporting documentation to confirm that transactions are complete, accurate and appropriately authorized before processing.
• Process requests and financial transactions within agreed SLAs and KPIs while maintaining high standards of accuracy, quality and customer service.
• Prepare and post billing and revenue entries in accordance with company accounting policies, applicable ASC 606 requirements and SOX controls.
• Perform period-end closing activities, including required reconciliations, reviews, issue follow-up and submission of supporting schedules within established deadlines.
• Investigate transaction exceptions, billing discrepancies, unapplied cash and other OTC issues; coordinate timely resolution with relevant stakeholders.
• Collaborate with D&T and system support teams to diagnose and resolve ERP, workflow and interface issues affecting service delivery.
• Respond promptly and professionally to internal customer queries, providing clear status updates and practical resolution paths.
• Maintain complete and accurate process documentation, transaction evidence and audit trails in accordance with company and Shared Service Centre procedures.
• Support internal and external audit requests by providing accurate data, explanations and supporting documentation within required timelines.
• Monitor recurring issues, control gaps and process inefficiencies; contribute to root-cause analysis, standardization, automation and continuous-improvement initiatives.
• Work collaboratively across teams, regions and time zones to manage priorities, meet deadlines and ensure effective hand-offs.
• Perform other related responsibilities and project assignments as directed by the supervisor or manager.
  
  

What You’ll Need

• Bachelor’s degree in Commerce, Accounting, Finance or a related discipline.
• A relevant professional qualification or progress towards one is advantageous.
• Professional proficiency in English, with the ability to communicate clearly with stakeholders across supported regions.
• 2 to 3 years of relevant experience in finance operations, preferably from Shared Service Centre (SSC) or similar company setup.
• Working knowledge of end-to-end OTC processes, including customer master data, sales orders, billing, revenue accounting and cash application.
• Understanding financial controls, reconciliations, audit requirements and service performance measures such as SLAs and KPIs.
• Knowledge of company accounting policies, ASC 606 revenue-recognition principles and SOX requirements is advantageous.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Experience with financial ERP systems such as Microsoft Dynamics 365 (D365), SAP or any other related system knowledge is advantageous.
• Ability and willingness to support stakeholders across different regions and time zones when required.
  
  

Core competencies

• Strong analytical, numerical and problem-solving skills with a high level of accuracy and attention to detail.
• Ability to prioritize competing tasks, manage deadlines and maintain quality in a fast-paced operational environment.
• Clear written and verbal communication skills, with the ability to engage effectively with stakeholders.
• Collaborative and dependable team player who contributes to knowledge sharing and a positive working environment.
• Ability to work independently with appropriate judgment and minimal supervision.
• Proactive approach to issue resolution, continuous improvement and operational excellence.
• Flexibility to support different responsibilities, regions, time zones and peak processing periods within the OTC cycle.
  
  

Why CBRE


When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure


We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc. CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at ************* .

Service line: Corporate Segment